Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic
Andrea Carracedo

Andrea Carracedo

Campobasso,CB

Summary

Passionate professional with advanced skills in the hospitality sector. Proven ability to manage complex projects, develop winning strategies, and promote business growth. Results-oriented, creative, and possessing excellent interpersonal communication skills. Accustomed to working in multicultural teams and adapting to dynamic contexts. Enthusiastic about contributing to business success through innovation and surpassing objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Commis De Sala

Castello Di Vicarello
05.2023 - 11.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Assisted in maintaining a clean and organized dining area, contributing to an enjoyable dining experience for guests.
  • Developed strong knowledge of menu items and wine pairings, resulting in well-informed recommendations for diners.
  • Effectively communicated with kitchen staff, ensuring timely delivery of orders and accurate preparation of dishes.

ASSITENTE ADMINISTRATIVA

PISAC S.A.
09.2021 - 05.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Reception Front Office

Clinica Del Inca
02.2019 - 08.2021
  • Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
  • Improved interdepartmental collaboration through the creation of shared calendars, project management tools, and clear lines of communication.
  • Boosted client retention rates with exceptional service provided during every interaction, both in-person and via phone/email correspondence.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.

Receptionist

Hotel Gran Palma
02.2015 - 09.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Business Administration -

Universidad Privada Antenor Orrego
01.2016

Diplomado de Marketing y ventas -

UDEP
01.2014

Skills

  • Creativity
  • Organizational skills
  • Adaptability
  • Collaboration
  • Critical Thinking
  • Microsoft Word
  • Problem-Solving
  • Active Listening
  • Customer Relations

Personal Information

  • Date of Birth: 09/10/91
  • Nationality: EU Citizen

Certification

Certified in Marketing and Sales, Universidad Privada de Piura, 2015-01-01

Languages

Spanish
English
Italian

Timeline

Commis De Sala

Castello Di Vicarello
05.2023 - 11.2023

ASSITENTE ADMINISTRATIVA

PISAC S.A.
09.2021 - 05.2022

Reception Front Office

Clinica Del Inca
02.2019 - 08.2021

Receptionist

Hotel Gran Palma
02.2015 - 09.2018

Business Administration -

Universidad Privada Antenor Orrego

Diplomado de Marketing y ventas -

UDEP

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