Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic

Andrea Gallo

Student
Milan

Summary

Resourceful and detail-oriented student with international experience and a passion for operational

excellence. Demonstrates ownership, teamwork, and strong interpersonal skills gained through hands-on

roles in hospitality, leadership in student government, and volunteer outreach. Eager to contribute to

Amazon's customer-obsessed and fast-paced environment.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Front Waiter

Poormanger
02.2025 - 07.2025
  • Managed food resources, memorized orders, and coordinated customer service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Balanced part-time work with full-time university studies, demonstrating strong time management and reliability.
  • Supported day-to-day restaurant operations, including order management, table service, and food preparation.

Front Waiter

Osteria Delle Tre Panche
06.2023 - 09.2023


  • Delivered high-quality service in a fast-paced fine dining environment, consistently meeting customer needs with speed and precision.
  • Assigned to serve American clientele due to strong English fluency; adapted communication and service style to ensure a personalized, welcoming experience.
  • Demonstrated ownership by managing customer interactions independently and resolving service issues promptly.
  • Maintained order accuracy, communicated effectively with the kitchen team, and supported a clean and organized work environment.
  • Handled up to 8 tables during peak hours, ensuring efficiency without compromising service quality.

Education

Bachelor - Banking, Insurance, And Financial Markets

Università Degli Studi Di Milano Bicocca
Milan, Italy
06-2027

High School Diploma -

Liceo Scientifico Antonio Gramsci
Florence, Italy
07-2024

Skills

Commitment to customer satisfaction and support

Teamwork proficiency

Time Management & Multitasking

Verbal Communication

Microsoft Excel

Proactive problem-solving

Trend Recognition & Pattern Analysis

Objective

Motivated undergraduate student pursuing a Bachelor's Degree in Banking, Insurance, and Financial Markets. Seeking an internship or entry-level opportunity at Amazon where I can apply my customer-centric mindset, problem-solving skills, and adaptability to support high-impact operational or service initiatives.

Timeline

Front Waiter

Poormanger
02.2025 - 07.2025

Front Waiter

Osteria Delle Tre Panche
06.2023 - 09.2023

Bachelor - Banking, Insurance, And Financial Markets

Università Degli Studi Di Milano Bicocca

High School Diploma -

Liceo Scientifico Antonio Gramsci

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