Summary
Overview
Work History
Education
Skills
Still an excited tennis player, music lover
Languages
Timeline
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Andrea Gasparini

Andrea Gasparini

Lonate Ceppino

Summary

Dynamic Business Unit Manager at Milanosport SSD S.p.a. with a proven track record in operations management and staff development. Successfully enhanced efficiency and morale through strategic planning and cross-functional team coordination. Expert in inventory management and fostering positive relationships, driving revenue growth while maintaining high standards of customer service.

Overview

24
24
years of professional experience

Work History

Business Unit Manager

Milanosport SSD S.p.a.
01.2021 - Current
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed and implemented strategic plans to achieve business unit objectives.
  • Inspect facilities regularly and enforce strict adherence to health and safety standards
  • Inventory management for the merchandising department
  • Planned team members shifts, ensuring appropriate presence during all the activities and the events planned in the sport centers
  • Mentored team members, promoting professional development and enhancing skill sets within the unit.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Budgeted and managed maintenance issues, staff or equipment shortages, renovations, pool water maintenance.
  • Organized sport Events, local and international.
  • Hosted photo shooting with local and Worldwide fashion brands
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Reception Manager

Milanosport SSD S.p.a.
04.2012 - 01.2021
  • Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated staff schedules to optimize coverage during peak operational hours.
  • Trained new reception staff on customer service protocols and software systems.
  • Developed and implemented streamlined procedures for handling guest inquiries and complaints.

Receptionist

Milanosport SSD S.p.a.
05.2005 - 04.2012
  • Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
  • Coordinated communication between departments, enhancing inter-office collaboration and efficiency.
  • Maintained accurate records of the activities of the sport center, such as class presence, improving information flow to staff.
  • Developed filing systems for client documents, streamlining access to essential information.
  • Cashier

Bartender

Osteria Della Briosca
06.2001 - 01.2005
  • Crafted innovative cocktails, enhancing customer satisfaction and engagement.
  • Trained new staff on bar operations and beverage preparation techniques.
  • Managed inventory levels, ensuring optimal stock availability for smooth service.
  • Developed seasonal drink menus, driving interest and repeat patronage.

Education

Liceo Scientifico Statale "V.Veneto"
Milano
06-1996

Skills

  • Staff training and development
  • Operations management
  • Cross-functional team coordination
  • Well educated soft skills
  • Positive approach
  • High level of Empathy

Still an excited tennis player, music lover

Actuallly I'm still playing tennis, sometimes in amateur tournaments.

i love music, jazz in particular, i play the trumpet, but as an amateur.

I have a passion for cooking, mostly vegetarians courses.

Languages

English
Upper intermediate (B2)
Spanish
Elementary (A2)

Timeline

Business Unit Manager

Milanosport SSD S.p.a.
01.2021 - Current

Reception Manager

Milanosport SSD S.p.a.
04.2012 - 01.2021

Receptionist

Milanosport SSD S.p.a.
05.2005 - 04.2012

Bartender

Osteria Della Briosca
06.2001 - 01.2005

Liceo Scientifico Statale "V.Veneto"

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Andrea Gasparini