Andrea Santangelo
Sydney
Summary
Friendly and reliable bartender skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Chef De Rang and Head Bartender
Luluma
09.2022 - 05.2023
- Answered questions regarding menu items and suggested dishes exceeding guest expectations.
- Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
- Maintained well-organized mise en place to keep work consistent.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Modernized work processes to reduce guest wait times and boost daily output.
Auditor
BDO Italia
09.2022 - 06.2023
- Followed established auditing processes to meet internal and regulatory requirements.
- Analyzed data and findings to prepare reports detailing financial information.
- Communicated with auditee staff to obtain necessary information for audits.
- Performed observations and evaluated supporting documents to supplement audit findings.
Bartender
Bal Harbour Churrascaria
05.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Bartender
La Mulata Churrascaria
09.2021 - 05.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Head Bartender
CUE Churrascaria
06.2021 - 09.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Education
Bachelor of Science - Economics And Finance
Parma's University
Parma, Italy07.2021
Skills
- Accounting Concepts
- Inventory Assessments
- Accounting Procedures Validation
- Food Sales and Promotion
- Place Settings
- Private Events and Catering
- Creative Mixology
- New Cocktail Creation
- Cost Control
- Safe Work Practices
- Performance Strategies
- Financial Controls
Additional Information
- LICENCE If something is missing it's because we have not noticed.... Head-bar experience taught me how much important the organisation is! I learned how automate the inventory and stocks management (with excel and OneDrive, for example). Communication is always the right way to do! I worked as auditor, that means continuos comparison between me and the employees at various levels: CFO, CFC, internal accountant, warehouseman. Great feeling with works under pressure. I authorize the processing of my personal data present in the curriculum vitae
- n. 196 and of the GDPR (EU Regulation 2016/679).
Certification
- Licensed Excel for Finance: Advanced - December, 2022
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Auditor
BDO Italia
09.2022 - 06.2023
Chef De Rang and Head Bartender
Luluma
09.2022 - 05.2023
Bartender
Bal Harbour Churrascaria
05.2022 - 09.2022
Head Bartender
La Mulata Churrascaria
09.2021 - 05.2022
Head Bartender
CUE Churrascaria
06.2021 - 09.2021
Bachelor of Science - Economics And Finance
Parma's University
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