Andrea Sperati
Milano
Summary
Motivated professional with extensive experience in Sales and Marketing. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in sales management and marketing strategies
Overview
16
16
years of professional experience
Work History
Head of Product, Industries and E-Commerce
DHL EXPRESS ITALY
03.2022 - Current
- Formulating an inspiring a vision for DHL Express products, industries and eCommerce.
- Creating and validating strategy including market and user research, data and insight.
- Developing a product roadmap and setting realistic product goals/outcomes for my team composed by product manager.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales, marketing, and support teams to launch products and actions on time and within budget.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Coordinated project planning and execution with team members and team leads.
Major Account Executive
DHL EXPRESS ITALY SRL
12.2020 - 03.2022
- Update and mantain clients accounts (portfolio value 10 mil € ) to preserve existing business whilst conducting sales activities to acquire new major opportunities.
- Develop and implement business plans daily, to stimulate product revenue, deployment and support strategies
- Working with several of the same multinational customers as I did as an account manager has helped me realise what businesses need to do to grow internationally
- Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
Field Sales Executive
DHL EXPRESS ITALY SRL
09.2017 - 12.2020
- Build an international B2B business book through efficient prospecting, identifying new opportunities and cross selling and up‑selling through a consultative sales process.
- Manage a portfolio of existing customers (portfolio value 4,5 mln €) and building sustainable, repeat the revenue of increasing the scope of services / commercial lanes that the customer is purchasing from DHL.
- I work closely with my existing and new clients in managing and designing efficient and effective ways to improve their existing supply chain.
- I was also the reference in the area for the business E‑commerce (i did training, bdp, and support my colleagues to acquire and develop customers).
- In addition to my role of FSE , i partecipated at the project "Evolution build our future" ‑ workstream HR talent development and at the My Dhl + project .
E-Commerce Field Sales Executive
DHL EXPRESS ITALY
01.2017 - 01.2020
- E-commerce, I worked in this project in a cross‑functional team composed to Sales, Marketing and IT with the purpose to acquire, manage and develop strategic e‑commerce customers, offering value‑added solutions.
- I attended several meetings (e‑commerce events, presentations, forum exc) therefore specialized in this sector.
Inside Sales Executive
DHL EXPRESS ITALY SRL
03.2015 - 01.2017
- Manage a portfolio of existing and potential small/medium sized businesses ( about 2 million) with international shipping needs, and find new customers
- Provide well‑crafted solutions to support the clients international supply chains
- Coordinate with different departments and act as the customerʼs point of contact to ensure all queries, problems, or concerns are dealt with promptly.
Department manager
DECATHLON ITALY SRL
02.2011 - 03.2015
- Analyze the market and determine the commercial policy as well as the products and services offering, develop the department business performance and profitability by providing targeted commercial offers and ensuring accurate stocks levels, increase customersʼ satisfaction and loyalty by providing both high‑end service quality and self‑informed layout which fit their expectation.
Bar Waiter
GOLOSI CAFE
05.2012 - 10.2012
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
- Assisted with bartending duties during high-volume shifts.
Sales Account Manager
Axa Spa
03.2010 - 12.2010
- Created proposals for new and repeat customer business transactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Contacted regular and prospective customers to explain product features and solicit orders.
Waiter
Ambrosia catering
03.2007 - 02.2010
Education
Master's Degree - Economics And Business Managemen - Business And Managerial Economics
University of Pavia
Pavia, Italy10.2015
Bachelor's Degree - Economics And Business Management
University of Pavia
Pavia, Italy 09.2013
Business English, Summer Camp - Business
Kaplan School
Chicago 09.2012
Business Communication Certificate - Accounting
Kaplan School
Chicago08.2011
Business English , Summer Camp - Accounting
Kaplan School
Miami, FL09.2009
High School Diploma -
Itcg M. Baratta
Voghera, Italy07.2009
Skills
- Plan and execute Sales
- Negotiations skills
- Lead Development
- Product Knowledge
- E-Commerce Strategy
- Supply Chain design
- Planning and organization
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
French
Intermediate (B1)
Timeline
Head of Product, Industries and E-Commerce
DHL EXPRESS ITALY
03.2022 - Current
Major Account Executive
DHL EXPRESS ITALY SRL
12.2020 - 03.2022
Field Sales Executive
DHL EXPRESS ITALY SRL
09.2017 - 12.2020
E-Commerce Field Sales Executive
DHL EXPRESS ITALY
01.2017 - 01.2020
Inside Sales Executive
DHL EXPRESS ITALY SRL
03.2015 - 01.2017
Bar Waiter
GOLOSI CAFE
05.2012 - 10.2012
Department manager
DECATHLON ITALY SRL
02.2011 - 03.2015
Sales Account Manager
Axa Spa
03.2010 - 12.2010
Waiter
Ambrosia catering
03.2007 - 02.2010
Master's Degree - Economics And Business Managemen - Business And Managerial Economics
University of Pavia
Bachelor's Degree - Economics And Business Management
University of Pavia
Business English, Summer Camp - Business
Kaplan School
Business Communication Certificate - Accounting
Kaplan School
Business English , Summer Camp - Accounting
Kaplan School
High School Diploma -
Itcg M. Baratta
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