Andrii Sychov
Cherkassy
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Waiter
Park Hotel Kursaal
05.2023 - 09.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Customer Service or Cook
KFC
06.2020 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained food safety and sanitation standards.
Education
Master of Tourism And Travel Management - Tourism And Travel Management
Bohdan Khmelmytsky National University of Cherkasy
Ukraine, Cherkassy01.2024
Bachelors - Hotel, Motel, And Restaurant Management
Bohdan Khmelmytsky National University of Cherkasy
Ukraine, Cherkassy07.2022
Skills
- Kitchen Equipment Operation
- Store Room and Walk-In Inspections
- Tool Preparation
- Cutting Techniques
- Table Setting Arrangements
- Condiment Refilling
- Sales Techniques
- Supply Restocking
- Side Dish Preparation
Swimming, language learning.
I have been swimming for over 8 years. He was a participant in many competitions. Worked as a swimming coach for 2 years. Trained both children and adults.
I have been studying English for a long time. I have a Cambridge certificate in English level B1.
Languages
English
Upper intermediate (B2)
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Timeline
Waiter
Park Hotel Kursaal
05.2023 - 09.2023
Customer Service or Cook
KFC
06.2020 - 08.2022
Master of Tourism And Travel Management - Tourism And Travel Management
Bohdan Khmelmytsky National University of Cherkasy
Bachelors - Hotel, Motel, And Restaurant Management
Bohdan Khmelmytsky National University of Cherkasy
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