Summary
Overview
Work History
Education
Skills
Computer Languages Skills
References
Languages
Timeline
Generic

Angel Pichardo

Summary

I am a very good communicator and I always try to express my point of view with accuracy and confidence. Capable of working with deadlines, without supervision and willing to assume additional responsibilities. I am a committed team member who can work well under pressure either by using my own initiative or within a team. I show dedication in any position with both a flexible and committed approach and I especially enjoy achieving results. I am a fast learner and quick to apply new work procedures. I am able to start work immediately. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

13
13
years of professional experience

Work History

Supervisor

Decimo, The Standard Hotel
09.2019 - Current
  • Joined the Standard Hotel company to be part of the Decimo Restaurant team, started as a Bartender and have been part of the training team since day one
  • Promoted as part of the manager team with the position of Head Bartender
  • Current position is Supervisor of Decimo Restaurant.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Generated reports detailing findings and recommendations.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Head Bartender

Soho House
11.2017 - 09.2019
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.

Cocktail Bartender

Blue Marlin Ibiza Beach club
05.2017 - 09.2017
  • Worked as a Cocktail Bartender, learned about high-standard busy customer service, exotic cocktails, and luxury events.

Bartender

Blues Kitchen Bar
05.2015 - 05.2017
  • Worked as a Bartender, learned about bourbon, American soul food, and high-standard service.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender

Boisdale Oyster bar and Scottish
10.2014 - 05.2015
  • Worked as a Bartender, learned about whiskeys, Scottish dishes, and high-standard service.

Bartender

Iberica Restaurant
06.2014 - 10.2014
  • Worked as a Bartender, learned about Spanish drinks, sangrias, and signature cocktails.

Bartender

Gilt London City Bar
02.2013 - 04.2014
  • Worked as a Bartender, took drink orders, served customers, and ensured high standards throughout the establishment.

Supervisor

Guanabana Restaurant
01.2013 - 05.2013
  • Worked as a Supervisor, took drink orders, served customers, trained new staff members, and organized the bar.

Bartender

Barcelona Cafè
09.2012 - 12.2012
  • Worked as a Bartender, took drink orders, served customers, and ensured high standards throughout the establishment.

Bartender

Dadaumpa discobar
06.2012 - 08.2012
  • Worked as a Bartender, took drink orders, served customers, and assisted the owner in events and venue decoration.

Bartender

Sand bar piscina ristorante
06.2012 - 08.2012
  • Worked as a Bartender, took drink orders, served customers, and ensured high standards throughout the establishment.

Carpenter

Antonio Piacentini joiner private
01.2012 - 05.2012
  • Worked as a Carpenter, installing doors, windows, and kitchens in wood, aluminium, and PVC.

Electrician

APA
09.2011 - 12.2011
  • Worked as an Electrician, installing electric systems, alarms, and CCTV in a shopping centre.

Bartender

Dadaumpa discobar
06.2011 - 08.2011
  • Worked as a Bartender, took drink orders, served customers, and assisted the owner in events and venue decoration.

Education

Istituto Istruzione Superiore P. Sraffa Crema
Crema, Italy

Barcelona Cafè -

Hotel Alexandra Plaza (4 -

Spirits Anda Wines

WSET
London
04.2022

High School Diploma -

Trinity Saint David University
London
06.2021

Skills

  • Waste Reduction
  • Logistics Coordination
  • Expectation setting
  • International mobility management
  • Staff Management
  • Employee Motivation
  • Negotiation
  • Complex Problem-Solving
  • Project restructuring
  • Conflict Resolution
  • Critical Thinking
  • Training and mentoring
  • Staff Development
  • [Software] experience

Computer Languages Skills

Knowledge in Windows, efficient in Microsoft Word, Excel, Office, PowerPoint, Excel, Internet, Photoshop, and Virtual DJ., English - Second language, Bilingual - Spanish & Italian, Portuguese - Intermediary, French – Intermediary

References

References available upon request

Languages

Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
French
Elementary (A2)

Timeline

Supervisor

Decimo, The Standard Hotel
09.2019 - Current

Head Bartender

Soho House
11.2017 - 09.2019

Cocktail Bartender

Blue Marlin Ibiza Beach club
05.2017 - 09.2017

Bartender

Blues Kitchen Bar
05.2015 - 05.2017

Bartender

Boisdale Oyster bar and Scottish
10.2014 - 05.2015

Bartender

Iberica Restaurant
06.2014 - 10.2014

Bartender

Gilt London City Bar
02.2013 - 04.2014

Supervisor

Guanabana Restaurant
01.2013 - 05.2013

Bartender

Barcelona Cafè
09.2012 - 12.2012

Bartender

Dadaumpa discobar
06.2012 - 08.2012

Bartender

Sand bar piscina ristorante
06.2012 - 08.2012

Carpenter

Antonio Piacentini joiner private
01.2012 - 05.2012

Electrician

APA
09.2011 - 12.2011

Bartender

Dadaumpa discobar
06.2011 - 08.2011

Istituto Istruzione Superiore P. Sraffa Crema

Barcelona Cafè -

Hotel Alexandra Plaza (4 -

Spirits Anda Wines

WSET

High School Diploma -

Trinity Saint David University

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