ANGELA CICCHITTO
Summary
Multilingual professional (Italian, English, Spanish and French) with 2+ years of experience in English Language Teaching and People Management in the education sector, equipped with strong attention to detail and excellent communicative skills.
My aim is to drive operational efficiency, leading educational initiatives that truly make the difference and create an environment that fosters a growth-mindset, critical-thinking and academic excellence.
Overview
11
11
years of professional experience
Work History
ASSISTANT DIRECTOR OF STUDIES
British School Group
09.2024 - Current
- As Assistant Director of Studies, my responsibility is to assist the overall management and development of the academic programs within the institution and to assess and improve the teaching methods to maintain the high standards of education
- Teaching private and group courses both in school and online (all levels, from A1 for beginners up to C2 for users who are proficient in the language);
- Efficient use of the school's Management System for tracking business compliance and maintaining the high standards in the education experience;
- Promoting the wide range of the school's educational training and products through targeted customer retention actions;
- Drafting company reports;
- Assessment and evaluation of the teachers' performance with subsequent feedback to improve and organisation of monthy meetings;
ENGLISH AS A FOREIGN LANGUAGE TEACHER
British School Group
04.2024 - 09.2024
- Created lesson planning according to the students' needs and learning goals;
- Developed and taugh EFL curriculum to improve students' conversational abilities;
- General English and Business English courses for young learners and adults and companies with international partners
- Exam preparation courses (Cambridge and IELTS mainly);
- Exam invigilation.
ENGLISH AS A FOREIGN LANGUAGE TEACHER
Wall Street English
01.2023 - 03.2024
- Teacher of English as a Second Language to Italian mother tongue adult learners
- General English courses in school and online, all levels from beginner to advanced;
- Business English courses for International Relations for Italian companies and General Directors/ Managers (e.g. Atalanta Football team, Confindustria Bergamo etc.);
- Attended workshops to learn about student motivation and engaging learning activities;
- Created monthly academic reports based on in-depth student evaluations.
CELTA TRAINEE
International House Bristol
08.2022 - 09.2022
- Teacher-training course on different areas of English language teaching, including language analysis, main teaching techniques, grammar, vocabulary, phonology and the four skills
- Practical teaching practice in the classroom and observation of experienced EFL teachers both online and face to face;
- Submissions of four essays related to language analysis and teaching practice according to the Cambridge Assessment criteria and the referring literature
TRANSLATOR AND FOREIGN RELATIONS SPECIALIST
Halley S.r.l.
07.2017 - 09.2017
- As an intern, I was responsible for the translation of the company's documents regarding their medical equipment and for the management of international relations with foreign clients, stakeholders and providers;
- Translated medical documents from English to Italian;
- Developed a strong working knowledge of industry-specific terminology through extensive research;
- Handling of the e-mail correspondence and the organization of monthly meetings with the foreign clients and suppliers for the UK, Irish and Spanish markets.
- Provided real-time interpretation services during phone calls and meetings, contributing to seamless communication.
VOLUNTEER AND PERSONAL TUTOR
Intercultura
09.2014 - 08.2015
- Volunteer and personal tutor for foreign exchange students living in Italy;
- Monitoring and support of the students in their integration process in the host community;
- Drafting of progress reports of the student's personal experiences with the host families and the host communities;
- Organization of general activities focused on educational tasks regarding the Italian language and culture;
Education
No Degree - GLOBAL MARKETING, COMMUNICATION AND MADE IN ITALY
Centro Studi Comunicare L'Impresa
09.2023
CELTA Certificate -
International House Bristol
09.2022
MASTER'S DEGREE - CONFERENCE INTERPRETING AND TRANSLATION
University of International Studies in Rome UNINT
Rome03.2022
BACHELOR'S DEGREE - LINGUISTIC AND CULTURAL MEDIATION
Istituto Di Mediazione Linguistica Perugia
Perugia, Italy01.2019
Skills
- Extensive experience in the ELT education field
- Human Resources Management
- Strong leadership skills
- Proactivity in building relationships internally and externally
- Operations improvement
- Detail-oriented
Accomplishments
- Achieved 100% prize money for re-enrollments by implementing successful strategies to retain students
- Increased student re-enrollment rate by 55.72%, thus surpassing the typical retention benchmarks
- Achieved a 70.55% enrollment rate after the trial lesson
- Secured a 57.14% enrollment rate after the entry tests, showing the ability to convert potential students into committed enrollees
Languages
Italian
English
Spanish
French
Privacy Consent
I hereby consent to the processing of this CV and the personal data contained within, by anyone who receives this document for the sole purpose of considering my application for employment opportunities, in accordance with Article 6.1(a) of GDPR (EU) 2016/679.
Personal Information
Place of Birth: Milan
Timeline
ASSISTANT DIRECTOR OF STUDIES
British School Group
09.2024 - Current
ENGLISH AS A FOREIGN LANGUAGE TEACHER
British School Group
04.2024 - 09.2024
ENGLISH AS A FOREIGN LANGUAGE TEACHER
Wall Street English
01.2023 - 03.2024
CELTA TRAINEE
International House Bristol
08.2022 - 09.2022
TRANSLATOR AND FOREIGN RELATIONS SPECIALIST
Halley S.r.l.
07.2017 - 09.2017
VOLUNTEER AND PERSONAL TUTOR
Intercultura
09.2014 - 08.2015
CELTA Certificate -
International House Bristol
No Degree - GLOBAL MARKETING, COMMUNICATION AND MADE IN ITALY
Centro Studi Comunicare L'Impresa
MASTER'S DEGREE - CONFERENCE INTERPRETING AND TRANSLATION
University of International Studies in Rome UNINT
BACHELOR'S DEGREE - LINGUISTIC AND CULTURAL MEDIATION
Istituto Di Mediazione Linguistica Perugia
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