Angela Favia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Assistant Director of Operations
Questel Translations, Italy
09.2019 - 06.2022
- Streamlined operational processes by implementing efficient systems and procedures, resulting in increased productivity and cost savings.
- Managed language teams (Italian, Spanish and Portuguese) of about 10 employees, ensuring optimal performance and adherence to company policies and standards.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed and maintained strong relationships with vendors, negotiating contracts for better pricing and delivery terms.
- Collaborated with cross-functional teams on strategic projects aimed at improving overall business performance.
Regional Director of Operations
MultiLing Italy Srl
07.2012 - 08.2019
- Increased operational efficiency by streamlining processes and implementing innovative solutions.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Enhanced employee satisfaction with targeted training programs and professional development opportunities.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Oversaw regional growth through strategic planning, market research, and competitive analysis.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Set team and individual KPIs and provided regular, actionable feedback.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
Business Development Manager
MultiLing Italy Srl
02.2007 - 06.2012
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Freelance EN-IT Translator/Reviewer
MultiLing Corporation
04.2004 - 01.2007
- Enhanced client satisfaction by delivering accurate and timely translations for various industries.
- Streamlined translation processes for improved efficiency and faster turnaround times.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Consulate's Secretary
Belgian Consulate In Bari
01.2002 - 04.2004
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinated events and worked on ad hoc projects.
Full-time Missionary/Tourist Guide
The Church Of Jesus Christ Of Latter-day Saints
03.2001 - 08.2002
- Tourist Guide on Temple Square - Welcomed tourists from all over the world, providing tours of the square, sharing religious believes and historic events.
- Italian Tour Guide during 2002 Salt Lake City Winter Olympics
- Established trust within the community through regular engagement and consistent support.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Assisted individuals in overcoming personal challenges, fostering resilience and self-reliance.
- Increased congregation participation by engaging members in various leadership roles and responsibilities.
- Implemented training programs for new missionaries, contributing to their successful integration into the mission field.
- Conducted public speaking engagements at churches, schools, and other gatherings to share experiences and insights from missionary work.
- Collaborated with fellow missionaries in planning outreach efforts, optimizing resources for maximum impact in the community.
Education
High School Diploma -
ELENA DI SAVOIA
Bari, ITALY06.1994
Skills
- Scheduling and Coordination
- Staff Training
- Strategic Planning
- Time Management
- Team Leadership
- Financial Reporting
- Vendor Relations
- Problem Solving
- Project Management
- Financial Oversight
- Employee Relations
- Recruitment
- Scheduling
- Business Development
Languages
English
Advanced (C1)
Timeline
Assistant Director of Operations
Questel Translations, Italy
09.2019 - 06.2022
Regional Director of Operations
MultiLing Italy Srl
07.2012 - 08.2019
Business Development Manager
MultiLing Italy Srl
02.2007 - 06.2012
Freelance EN-IT Translator/Reviewer
MultiLing Corporation
04.2004 - 01.2007
Consulate's Secretary
Belgian Consulate In Bari
01.2002 - 04.2004
Full-time Missionary/Tourist Guide
The Church Of Jesus Christ Of Latter-day Saints
03.2001 - 08.2002
High School Diploma -
ELENA DI SAVOIA
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