Angela Rae Limsiaco
26 Adler Street, Officer Victoria
Summary
Personal Profile Highly motivated individual with 6 years of working experience in customer service and admin roles. Flexible with performing in multiple roles and have the ability to adapt in various situations. Skilled in handling office duties and working in high-paced, time-demanding roles. A capable person when it comes to working individually, but am also dependable when it comes to working with others in a team setting. Proven from time and time again to be a relatable employee to fellow peers and supervisors when it comes to getting the job done with efficiency and integrity. These have allowed given opportunities that have let me learn new things and develop skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Restaurant Supervisor
James Cook Hotel Grand Chancellor
03.2023 - 07.2024
- Co-ordinates with colleagues whenever necessary regarding operational matters
- Participates in regular meetings and briefings as may be scheduled and takes notes to be documented and filed including department meeting minutes
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Food & Beverage Coordinator
James Cook Hotel Grand Chancellor
03.2023 - 07.2024
- Co-ordinates with colleagues whenever necessary regarding operational matters
- Participates in regular meetings and briefings as may be scheduled and takes notes to be documented and filed including department meeting minutes
- Gathered and organized materials to support operations
- Review the status of work and follow-up actions required with the Director/ Assistant of Food & Beverage Daily
- To handle confidential and classified material and ensure keep code of confidentiality at all times and maintain professional office etiquette and discretion
- Establish and maintain professional and effective communication channels within the Food & Beverage Department and the other departments.
- Handle majority of correspondence in phone calls and emails for restaurant
- Maintain good relationship with Food & Beverage team
- To communicate with team members through bulletins board and present hotel activities and information for all teams
- Assist in taking in restaurant reservations for all outlets
Kitchen Hand
Spotless
06.2017 - 06.2024
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Plated meals during meal services for patients
Menu Collator
Spotless
06.2017 - 06.2024
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used coordination and planning skills to achieve results according to schedule.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Food Service Assistant
Spotless
06.2017 - 06.2024
- Monitored food preparation and offered feedback on portion size and presentation.
- Offered information on menu items, garnishes and preparation methods to choosy guests.
- Assisted guests with menu choices, recommending pairings in alignment with preferences.
- Offered choices of food that are available according to their dietary and medical requirements.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Communication -
Massey University
WellingtonHigh School Diploma -
St Catherine’s College
Wellington12.2017
Skills
- Excellent communication
- Team-player who can also work
- Independently
- A fast learner
- Creative and problem solver
- Willing to learn new skills
- Efficient time management
- Social Media
- Experienced in Adobe programs
- Office Microsoft
References
Marie Sinnung
Turners Group NZ Limited
Office Manager
Email: marie.sinnung@turners.co.nz
Phone : 021316200
Maria Scott
Spotless
Kitchen Supervisor
Email: da4marias@yahoo.co.nz
Phone: 0210653832
Carl Smith
Spotless
Spotless Wellington & Kenepuru Operations Manager
Email: carl.smith@spotless.co.nz
Phone: 0276071260
Timeline
Restaurant Supervisor
James Cook Hotel Grand Chancellor
03.2023 - 07.2024
Food & Beverage Coordinator
James Cook Hotel Grand Chancellor
03.2023 - 07.2024
Kitchen Hand
Spotless
06.2017 - 06.2024
Menu Collator
Spotless
06.2017 - 06.2024
Food Service Assistant
Spotless
06.2017 - 06.2024
Bachelor of Communication -
Massey University
High School Diploma -
St Catherine’s College
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