Summary
Overview
Work History
Education
Skills
Languages
Workout
Timeline
Generic
Angelo Chiofalo

Angelo Chiofalo

Torino

Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Overview

21
21
years of professional experience

Work History

Hotel Front Desk Receptionist

Imperiale Palace Hotel *****
Santa Margherita Ligure
2018.03 - 2022.09

Cashier and Concierge Receptionist

Hotel Front Desk Receptionist

Parco Sassi Hotel ****
Torino
2014.09 - 2018.01

Cashier and Concierge Receptionist

Hotel Front Desk Receptionist

Art Hotel Boston ****
Torino
2013.07 - 2014.07

Cashier and Concierge Receptionist

Hotel Front Desk Receptionist

Hotel Marina Holiday ****
Balestrate
2009.05 - 2013.06

Cashier and Concierge Receptionist

Hotel Front Desk Receptionist

Art Hotel Olympic ****
Torino
2006.05 - 2008.10

cashier and Concierge Receptionist

Hotel Front Desk Receptionist

Hotel Interporto ***
Torino
2006.03 - 2006.04

Cashier and Concierge Receptionist

Hotel Front Desk Receptionist

Hotel Tonic ***
Palermo
2000.01 - 2006.01

Cashier and Concierge Receptionist

Education

High School Diploma -

" IPSSAR " PAOLO BORSELLINO
PALERMO
07.1997

Skills

  • Department Collaboration
  • Room Key Issuance
  • Hotel Safe Deposits
  • Correspondence Management
  • Incoming Mail Sorting
  • Restaurant Reservations
  • Nightly Audits
  • Reservation Processing
  • Check in and Checkout Procedures
  • Housekeeping Notification
  • Room Assignments
  • Front Desk Operations
  • Making Reservations
  • Guest Registration
  • Online Bookings Management
  • Guest Satisfaction
  • Guest Service and Assistance
  • Concierge Services
  • Message Delivery

Languages

Italian
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
English
Intermediate (B1)
German
Beginner (A1)

Workout

Gym

Timeline

Hotel Front Desk Receptionist

Imperiale Palace Hotel *****
2018.03 - 2022.09

Hotel Front Desk Receptionist

Parco Sassi Hotel ****
2014.09 - 2018.01

Hotel Front Desk Receptionist

Art Hotel Boston ****
2013.07 - 2014.07

Hotel Front Desk Receptionist

Hotel Marina Holiday ****
2009.05 - 2013.06

Hotel Front Desk Receptionist

Art Hotel Olympic ****
2006.05 - 2008.10

Hotel Front Desk Receptionist

Hotel Interporto ***
2006.03 - 2006.04

Hotel Front Desk Receptionist

Hotel Tonic ***
2000.01 - 2006.01

High School Diploma -

" IPSSAR " PAOLO BORSELLINO
Angelo Chiofalo