Angelo Guidetti
Scandiano
Summary
Electronics Technician with more than three years in electronics maintenance and telecommunications. Areas of expertise include troubleshooting and diagnostic
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Technical Support
Xstream
11.2021 - Current
- Cisco and Aethra router configuration and fault management
- Demonstrated strong organizational and time management skills while managing multiple projects.
- PBX conffiguration and fault management
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction by providing exceptional technical support and troubleshooting assistance.
Technical Support
Wimore
01.2021 - 11.2021
- Cisco e Aethra router configuration and fault management
- Provided technical support to end-users, resolving connectivity issues promptly and effectively.
- Enhanced customer satisfaction by providing exceptional technical support and troubleshooting assistance.
- Provided exceptional technical support to end-users, resolving complex issues quickly and effectively.
- Enhanced customer satisfaction by providing efficient technical support and timely solutions.
- PBX configuration and fault management
Pest Control Technician
Pest globe solutions
07.2019 - 12.2020
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Warehouse Operator
CFP - Cooperativa Facchini E Portabagagli
01.2018 - 03.2019
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
Teacher of Students With Visual Impairments
Ateneo Lezioni Private
04.2018 - 09.2018
- Selected and adapted instructional materials according to the unique needs of each visually impaired student, ensuring access to the same curriculum as sighted peers.
- Enhanced student learning by incorporating multi-sensory techniques and adaptive strategies.
- Organized extracurricular activities tailored to the interests and abilities of students with visual impairments, promoting social engagement and personal growth.
Insurance Agent
Aby Broker SRL
08.2017 - 04.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely Insurance Agent
- processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Insurance Agent
Assicurazioni Generali
08.2015 - 07.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Cross-sold insurance products to existing clients to reach sales targets.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Tutor
Self-employeed
12.2010 - 10.2015
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Door-to-Door Sales Representative
Azienda autorizzata Fastweb
02.2011 - 05.2011
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Mechatronics Technician
MASS S.p.A.
- Optimized resource utilization by managing inventory levels, ordering parts as needed, and tracking usage trends over time.
- Increased equipment longevity through meticulous adherence to manufacturer guidelines for installation, operation, and maintenance procedures.
- Reduced downtime by implementing preventive maintenance schedules for all mechatronics equipment within the facility.
Voluntary Civil Service
Auser
- Telephone operator and data entry
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Stuart
Studios
02.2005 - 09.2010
- Servizio di sicurezza ad eventi e concerti; accoglienza eventi
Education
High School Diploma -
IIS "F. Corni"
Modena MO, Modena07.2004
Skills
Network protocols
Cybersecurity
Team Player
Troubleshooting expert
Willing To Travel
Problem-Solving
Active Listening
Adaptability and Flexibility
Organisationalskills
In quanto consulente senior in Generali, sono stato responsabile del lavoro e della formazione dei consulenti junior affidati al mio team.
Le esperienze di lavoro in team mi hanno fatto comprendere le difficoltà e gli ostacoli del lavoro di squadra: nel corso del tempo ho sviluppato capacità di Problem solving relative al lavoro in gruppo.
Il lavoro in Pest Globe mi ha reso autonomo in quanto il genere di servizio prestato prevede la sola presenza del tecnico. Questo ha fatto sì che sviluppassi l'autonomia individuale e la capacità di organizzazione dei tempi e del lavoro.
Communication Skills
Ho sviluppato ottime capacità comunicative durante i diversi periodi nei quali ho ricoperto il ruolo di commerciale in Fastweb, Generali e AB Broker, seguendo grazie ad ognuna di queste compagnie corsi incentrati sulla vendita e il rapporto col cliente.
Ho avuto la fortuna di poter estendere queste capacità verso i bambini nell'anno in cui ho prestato servizio di volontariato come allenatore di basket e verso gli anziani grazie al servizio in Auser.
Personal Information
- Date of Birth: 02/14/1985
- Nationality: Italian
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Technical Support
Xstream
11.2021 - Current
Technical Support
Wimore
01.2021 - 11.2021
Pest Control Technician
Pest globe solutions
07.2019 - 12.2020
Teacher of Students With Visual Impairments
Ateneo Lezioni Private
04.2018 - 09.2018
Warehouse Operator
CFP - Cooperativa Facchini E Portabagagli
01.2018 - 03.2019
Insurance Agent
Aby Broker SRL
08.2017 - 04.2018
Insurance Agent
Assicurazioni Generali
08.2015 - 07.2017
Door-to-Door Sales Representative
Azienda autorizzata Fastweb
02.2011 - 05.2011
Tutor
Self-employeed
12.2010 - 10.2015
Stuart
Studios
02.2005 - 09.2010
Mechatronics Technician
MASS S.p.A.
Voluntary Civil Service
Auser
High School Diploma -
IIS "F. Corni"
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