Summary
Overview
Work History
Education
Skills
Timeline
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Anisa Ivziku

Milano

Summary

Professional billing professional with strong expertise in financial operations and invoice management. Adept at ensuring timely and accurate billing processes, utilizing skills in account reconciliation, data entry, and customer service to drive efficiency. Known for collaborative team spirit and adaptability in dynamic environments. Highly reliable and results-focused, consistently meeting organizational goals and enhancing overall workflow.

Overview

9
9
years of professional experience

Work History

Billing Coordinator

DLA Piper
10.2023 - Current
  • Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
  • Entered details into accounts and tracked payments.
  • Optimized billing processes by implementing efficient invoicing and payment tracking systems.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Referred past due payments to collections department.
  • Updated documentation, reports, and spreadsheets with financial information.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Generated monthly billing and posting reports for management review.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Used data entry skills to accurately document and input statements.
  • Responded to customer concerns and questions on daily basis.
  • Monitored outstanding invoices and performed collections duties.
  • Continually sought opportunities for process improvement, leading to increased efficiency and effectiveness within the billing department.

Administrative Employee

FDM Business Services
05.2019 - 11.2021
  • Maintained a well-organized filing system, ensuring easy access to important documents for all staff members.
  • Prepared detailed reports for upper management to enable informed decision-making based on accurate data analysis.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Internship Student

Cnp Insurance
03.2016 - 09.2017
  • Prepared project presentations and reports to assist senior staff.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

Bachelor of Science - Banking And Finance

Bicocca University
Economics
11-2015

Skills

  • Document analysis
  • Research
  • Invoice processing
  • Billing software
  • Customer service
  • Collections
  • Customer engagement
  • Record preparation

Timeline

Billing Coordinator

DLA Piper
10.2023 - Current

Administrative Employee

FDM Business Services
05.2019 - 11.2021

Internship Student

Cnp Insurance
03.2016 - 09.2017

Bachelor of Science - Banking And Finance

Bicocca University

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Anisa Ivziku