Internship Student
- translating from english to italian and vice-versa documents regarding birth certificates, death certificates and other type of documents useful for the process for obtaining dual citizenship for american citizens with an italian ancestor.
- Interacted with local facilities to obtain documents kept in the municipality of italian cities.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Sorted and organized files, spreadsheets, and reports.