Anna Bodria
PARMA,Parma
Summary
I am almost at the end of my studies and wish to start facing the world
of work, in order to put into practice the skills I have acquired so far. I
consider myself to be a flexible, helpful and sunny person. Thanks to
sport, I have developed a strong predisposition to working with other
people.
Overview
3
3
years of professional experience
Work History
Waitress and Bartender
Locanda Della Pieve
05.2023 - 08.2023
- Welcoming customers, checking reservations and assigning tables.
- Clearing tables and cleaning the room at the end of the service.
- Illustration of menu proposals by providing the required information.
- Collaborating with the kitchen to ensure prompt and quality service.
- Handling of any problems in the business with calmness and excellent stress management.
- Managing customer relations, solving any problems and ensuring customer satisfaction.
Waitress
Piazzetta
07.2022 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with team members to consistently provide efficient service during peak hours.
Cashier
Fairs of Parma
03.2020 - 06.2022
- Managing day-to-day operations of opening and closing cash desks.
- Carrying out tasks independently in accordance with company procedures and regulations.
- Supporting colleagues in other functions in case of work peaks and business needs.
- Managing customer relations, solving any problems and ensuring customer satisfaction.
- Counting and recording the cash fund at the beginning and end of the shift.
- Issuing tax receipts, receipts and invoices in correspondence with transactions.
Education
Master of Science - Food Safety And Food Risk Management
University of Parma
Parma, Italy12-2025
Bachelor of Science - Biology
University of Parma
Parma12-2023
Skills
- Working team and positive attitude
- Strong multitasking
- Communication
- Patience and calm
Languages
English
Upper intermediate (B2)
Additional Information
Volunteer experiences
- Volunteer at Multicultural festival of Collecchio
- CAI volunteer
- Volunteer animator at Fa.Ce ONLUS
- Volonteer Mato Grosso
Timeline
Waitress and Bartender
Locanda Della Pieve
05.2023 - 08.2023
Waitress
Piazzetta
07.2022 - 09.2022
Cashier
Fairs of Parma
03.2020 - 06.2022
Master of Science - Food Safety And Food Risk Management
University of Parma
Bachelor of Science - Biology
University of Parma
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