ANNA IANYSHEVA
ROMA
Summary
Dynamic and detail-oriented professional with a proven track record at Destini Srl, excelling in housekeeping and customer service. Expert in maintaining high hygiene standards and training staff, while fostering a collaborative environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Maid Administrator
Destini Srl, ,,4 Leoni,,
01.2018 - Current
- Maintained cleanliness and organization in residential spaces, ensuring high standards of hygiene.
- Executed thorough cleaning tasks using industry-standard tools and eco-friendly products.
- Developed efficient cleaning routines to optimize time management and enhance service quality.
- Trained new staff on best cleaning practices and safety protocols, fostering a collaborative work environment.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Masseuse
Self-employment
10.2006 - 09.2010
- Provided therapeutic massages to reduce client stress and alleviate muscle tension.
- Maintained a clean and organized workspace to ensure a safe, welcoming environment.
- Utilized various massage techniques, including Swedish, deep tissue, and sports massage.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Restaurant Waiter
Arabic Cuisine Restaurant ,,Al Kuh,,
09.2002 - 08.2006
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and provided detailed food recommendations.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accuracy in order preparation.
- Handled cash transactions accurately, processing payments swiftly and securely.
Education
Bachelor of Science - Criminal Lawyer
Yniversiti ,,Sinergy,,
Russia 09-2006
Skills
- Housekeeping
- Professional appearance
- Home security awareness
- Polite communication
- Customer service
- Bed making mastery
- Guest greeting
- Childcare experience
- Vacuuming
Certification
STWC
ENG 1
FOOD HYGIENE 2
Languages
English
Elementary (A2)
Italian
Intermediate (B1)
Russian
Bilingual or Proficient (C2)
Timeline
Maid Administrator
Destini Srl, ,,4 Leoni,,
01.2018 - Current
Masseuse
Self-employment
10.2006 - 09.2010
Restaurant Waiter
Arabic Cuisine Restaurant ,,Al Kuh,,
09.2002 - 08.2006
Bachelor of Science - Criminal Lawyer
Yniversiti ,,Sinergy,,