Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANTHONY MORUCCI

Summary

Objective Highly charismatic individual with a strong drive for personal and professional growth, seeking to leverage my diverse language skills, customer service experience, and international exposure to contribute to a dynamic organisation. My extensive interactions with individuals from different countries around the world, coupled with my travels to countries such as France, Portugal, Ecuador, and the United Kingdom, have granted me a unique perspective on life and fostered an open-minded mindset to tackle various situations.

Overview

4
4
years of professional experience

Work History

Team Support

Portico
04.2024 - Current

Over the past five months, I have gained extensive experience working as a receptionist in prestigious environments, including Channel 4, a popular British television network, York House, Marks & Spencer Offices, Marks & Spencer Rooms part of one of the UK’s leading high-quality supermarket chains and Bridgepoint Capital, a renowned investment firm in London. My role in these high-profile settings involved managing front desk operations, welcoming and registering visitors using advanced software systems like Condeco, and maintaining a professional and polished atmosphere.

During this time, I developed strong interpersonal skills, learning to adapt my communication style to suit the diverse range of individuals I encountered daily. This role has significantly enhanced my adaptability and emotional intelligence, enabling me to thrive in dynamic and high-pressure environments. My experience in these esteemed companies has also deepened my understanding of the importance of discretion, attention to detail, and delivering exceptional service.

Housekeeping services

Principle cleaning services
10.2023 - Current
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Demonstrated utmost care and security to handle guests' belongings.
  • Handled after-hours cleaning for professional office spaces, monitoring and replenishing supplies, servicing bathrooms and resetting spaces
  • Proven communication with , key stakeholders within the business, as well us bulding and maintaining close relashioships with clients.
  • Supported internal and external executions of events, guests meet and greet , assisted with logistics and with catering.

Customer Service Representative

Bon Appétit
01.2021 - 09.2023
  • Provided exceptional service to customers, ensuring a positive dining experience
  • Assisted in managing customer inquiries and resolving issues promptly and efficiently
  • Collaborated with team members to maintain a high standard of service and foster a welcoming atmosphere.

Education

Diploma in Travel and Tourism Level 3 -

SFX College

Media Studies Mini-Diploma Level 2 -

Lambeth College

Skills

  • Fluent in Italian (native), highly proficient in Spanish, and proficient in English
  • Strong interpersonal and communication skills, with the ability to engage and connect with diverse individuals
  • Excellent customer service abilities, ensuring client satisfaction and loyalty
  • Detail-oriented and organized, adept at managing multiple tasks and prioritizing responsibilities
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Experience in social media management and content creation
  • Tech-savvy with a good understanding of general technological tools and applications

Languages

Italian
Spanish
English

Timeline

Team Support

Portico
04.2024 - Current

Housekeeping services

Principle cleaning services
10.2023 - Current

Customer Service Representative

Bon Appétit
01.2021 - 09.2023

Diploma in Travel and Tourism Level 3 -

SFX College

Media Studies Mini-Diploma Level 2 -

Lambeth College
ANTHONY MORUCCI