Antoaneta Vasileva
London
Summary
Methodical Visual Merchandiser offering Number years of experience creating memorable and effective visual displays for both interior and exterior applications. Skilled in acquiring and applying product knowledge to drive sales and manage overstock. Aiming to fulfill role of increased responsibility to contribute immediate value to Company team.
Overview
15
15
years of professional experience
Work History
Visual Merchandiser
Rinascente SPA
02.2011 - 01.2023
- Monitored and replenished display inventory and restructured according to available stock.
- Developed merchandising strategy to efficiently move overstock.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Updated floor design for Number square foot facility to more effectively present products to patrons.
- Created visual marketing and styled window displays.
- Organized store merchandise racks by size, style and color.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Assistant
Armani SPA
10.2009 - 02.2011
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Completed orders and organized product deliveries to meet customer timetables.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Informed customers of promotions to increase sales productivity and volume.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Consultant
Telenor Mobile
01.2008 - 04.2009
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Checked client organization and agreements with company priorities through automating content management systems.
- Retained consistent client base by conducting market research to develop brand strategy.
Education
Master Of Laws - Law (Pre-Law)
Università Degli Studi Di Milano
MilanoBachelor Of Arts -
University of Sofia
Sofia, Bulgaria 2009
Skills
- Product Launch Support
- Originality and Creativity
- Adaptability and Flexibility
- Folding Clothes
- Corporate Visual Standards
- Seasonal Promotions
- Display Model Assembly
- Visual Supervision
- Placement Optimization
- Sales and Marketing Support
Languages
Italian
Bilingual or Proficient (C2)
English
Elementary (A2)
Bulgarian
Bilingual or Proficient (C2)
Russian
Intermediate (B1)
Spanish
Elementary (A2)
Macedonian
Advanced (C1)
Timeline
Visual Merchandiser
Rinascente SPA
02.2011 - 01.2023
Sales Assistant
Armani SPA
10.2009 - 02.2011
Sales Consultant
Telenor Mobile
01.2008 - 04.2009
Master Of Laws - Law (Pre-Law)
Università Degli Studi Di Milano
Bachelor Of Arts -
University of Sofia
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