Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Antonella Biddau

Olmedo,SS

Summary

Adept at managing high prescription volumes and enhancing patient care, I leveraged my expertise in prescription verification and customer service at Dr. Max to significantly improve medication adherence. My proactive approach in educating patients and training staff at Candida Lendini Pharmacy fostered a culture of continuous improvement, reducing medication errors and elevating patient outcomes.

Overview

19
19
years of professional experience

Work History

Pharmacist First Level

Dr. Max
07.2024 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.

Community Pharmacist

Franziskus Apotheke
03.2023 - 06.2024
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
  • Reduced medication errors through diligent prescription review and verification processes.
  • Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
  • Advised patients on medication side effects and contraindications and explained proper administration.

Pharmacist

Candida Lendini Pharmacy
03.2006 - 02.2023
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
  • Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.

Education

Ph.D. - Pharmacy

Universita' Di Sassari
Sassari, Italy
10.2005

High School Diploma -

Liceo Scientifico E.Fermi, Via XX Settembre, 07040
Alghero, Italy
06.1997

Skills

Customer Service and Communication Skills

Prescription Verification

Drug Inventory Management

Medication Dispensing

Dispensing Medications

Educating patients

Pharmacy Ethics

Sales skills

Patient Privacy Protection

Staff Training

Vaccination Administration

Patient education and counseling

Patient Education

Additional Information

Good knowlege of Microsoft operating enviroment, different versions of windows, good knowledge of navigational instruments, including searchengines and email. 5 years of English at school, than private courses in Italy and in Dublin and Edinburgh. Driving licence European B.

Ability to work in groups and interact with people of different cultures, ability to listen to customers request. I acquired theseskills during my travels experience and my job as a pharmacist in a turistic town.

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
German
Elementary (A2)

Timeline

Pharmacist First Level

Dr. Max
07.2024 - Current

Community Pharmacist

Franziskus Apotheke
03.2023 - 06.2024

Pharmacist

Candida Lendini Pharmacy
03.2006 - 02.2023

Ph.D. - Pharmacy

Universita' Di Sassari

High School Diploma -

Liceo Scientifico E.Fermi, Via XX Settembre, 07040
Antonella Biddau