Open To Work
Antonella Pirrone
Como
Summary
Experienced administrative professional with over 10 years in customer service and project support, specializing in the fashion industry. Skilled in building strong relationships and managing diverse tasks in multicultural environments. Proven ability to coordinate projects and solve problems efficiently. Eager to contribute to a dynamic, customer-focused team and committed to ongoing professional development.
Overview
13
13
years of professional experience
Work History
Office Services Administrator and Corporate functions
VF Corporation
05.2021 - 04.2024
- Enhanced collaboration between Marketing, Communication, and Sustainability through active project participation.
- Managed comprehensive administrative functions, including calendar management, and custom procedures.
- Resolved customs issues with strategic problem-solving, and managed proforma invoice issuance efficiently.
- Provided comprehensive administrative support across departments, ensuring efficient front office operations.
- Facilitated event management and processed purchase orders using Coupa software.
- Managed switchboard duties to maintain positive interactions with guests and colleagues.
- Streamlined communication processes to improve overall operational efficiency.
- Implemented proactive solutions to address complex customer inquiries effectively.
Event Marketing Assistant
Eventia Marketing Group
Fuerteventura
09.2020 - 03.2021
- Executed targeted marketing strategies, enhancing event attendance through social media and email campaigns.
- Developed marketing materials that aligned with event branding, and boosted attendance.
- Managed guest lists and liaised with attendees to foster positive relationships and brand associations.
Office Administrator, Event and Social Media Assistant
Iguana Surf Rental
Nicaragua
04.2018 - 07.2020
- Delivered high-quality administrative support to office manager, including managing reservations for luxury beachfront properties.
- Coordinated calendars and updated spreadsheets to enhance operational efficiency.
- Executed strategic marketing initiatives to elevate online market presence.
- Coordinated social media marketing initiatives to increase brand visibility and engagement.
- Welcomed guests during check-in and check-out, focusing on VIP customer service.
- Oversaw multitasking responsibilities in a fast-paced environment to ensure seamless operations.
Customer Service Representative
VF Corporation
05.2017 - 03.2018
- Delivered excellent service to customers by managing orders, deliveries, and claims effectively.
- Maintained accurate and up-to-date order book in compliance with defined policies and procedures.
- Provided timely feedback to Team Leader regarding any operational issues.
- Developed strong working relationships with key account contacts to foster ongoing partnerships.
- Oversaw B2B portal and JBA platform, ensuring seamless user experience and efficient operations.
Event Organizer & Venue Coordinator
Scoop and Spokes
Nicaragua
11.2016 - 04.2017
- Executed events by managing logistics, catering, and entertainment arrangements.
- Coordinated vendor and supplier relationships to ensure service quality for each event.
Office Administrator & Corporate functions
Pcubed
London
01.2014 - 10.2016
- Provided exceptional service by identifying colleagues' needs and delivering appropriate support.
- Assisted Finance department with archiving and ad-hoc filing tasks.
- Supported Recruitment team by contacting candidates with rejected CVs and rewriting CVs per Pcubed template.
- Managed CO agenda and meeting room calendar to ensure efficient scheduling.
- Checked in guests and visitors, issuing security passes in compliance with ISO27001 standards.
Event Assistant
1 Lombard Street Jessen & Co
London
06.2011 - 11.2014
- Executed large-scale events, including weddings for 200 guests and corporate functions for up to 400 attendees.
- Conducted venue show-rounds, ensuring clear communication with potential clients throughout event planning.
- Coordinated event logistics, securing vendors and managing registrations and travel arrangements.
- Supported internal planning meetings to optimize preparation and execution of events.
Education
Digital Marketing Specialist Certificate -
Digital Marketing Institute
07-2024
TEFL Certificate -
TEFL Course
01.2018
Certificate - Event Management
Accreditat
01.2014
A Levels - English Course CAE
Mens College
London01.2012
Professional Diploma -
Eugenio Montale Technical Institute For Economy & Foreign Languages
Italy01.2007
Skills
- Analytical thinking
- Cross-functional collaboration
- Marketing material development
- Customer relationship management
- Project management support
- Database management
- Travel coordination
- Microsoft Office proficiency
- Event logistics coordination
- Problem solving
- Attention to detail
- Rapid learning & Time management
- Flexibility and adaptability
- Communication skills
- Social media marketing
Languages
- English, Fluent
- Italian, Native
- Spanish, Fluent
- French, Conversational
- German, Conversational
Other Skills and Interests
Beyond work, I am passionate about surfing, skiing, and exploring the outdoors. I also enjoy music, DJing, and dancing, which fuel my creativity and energy. My love for travel and cultural exploration has strengthened my open-minded and positive outlook on life.
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
RemoteOn-SiteHybridSalary Range
€45000/yr - €200000/yrTimeline
Office Services Administrator and Corporate functions
VF Corporation
05.2021 - 04.2024
Event Marketing Assistant
Eventia Marketing Group
09.2020 - 03.2021
Office Administrator, Event and Social Media Assistant
Iguana Surf Rental
04.2018 - 07.2020
Customer Service Representative
VF Corporation
05.2017 - 03.2018
Event Organizer & Venue Coordinator
Scoop and Spokes
11.2016 - 04.2017
Office Administrator & Corporate functions
Pcubed
01.2014 - 10.2016
Event Assistant
1 Lombard Street Jessen & Co
06.2011 - 11.2014
TEFL Certificate -
TEFL Course
Certificate - Event Management
Accreditat
Digital Marketing Specialist Certificate -
Digital Marketing Institute
A Levels - English Course CAE
Mens College
Professional Diploma -
Eugenio Montale Technical Institute For Economy & Foreign Languages