Summary
Overview
Work History
Education
Skills
Languages
Other Skills and Interests
Work Preference
Timeline
Generic
Antonella  Pirrone
Open To Work

Antonella Pirrone

Como

Summary

Experienced administrative professional with over 10 years in customer service and project support, specializing in the fashion industry. Skilled in building strong relationships and managing diverse tasks in multicultural environments. Proven ability to coordinate projects and solve problems efficiently. Eager to contribute to a dynamic, customer-focused team and committed to ongoing professional development.

Overview

13
13
years of professional experience

Work History

Office Services Administrator and Corporate functions

VF Corporation
05.2021 - 04.2024
  • Enhanced collaboration between Marketing, Communication, and Sustainability through active project participation.
  • Managed comprehensive administrative functions, including calendar management, and custom procedures.
  • Resolved customs issues with strategic problem-solving, and managed proforma invoice issuance efficiently.
  • Provided comprehensive administrative support across departments, ensuring efficient front office operations.
  • Facilitated event management and processed purchase orders using Coupa software.
  • Managed switchboard duties to maintain positive interactions with guests and colleagues.
  • Streamlined communication processes to improve overall operational efficiency.
  • Implemented proactive solutions to address complex customer inquiries effectively.

Event Marketing Assistant

Eventia Marketing Group
Fuerteventura
09.2020 - 03.2021
  • Executed targeted marketing strategies, enhancing event attendance through social media and email campaigns.
  • Developed marketing materials that aligned with event branding, and boosted attendance.
  • Managed guest lists and liaised with attendees to foster positive relationships and brand associations.

Office Administrator, Event and Social Media Assistant

Iguana Surf Rental
Nicaragua
04.2018 - 07.2020
  • Delivered high-quality administrative support to office manager, including managing reservations for luxury beachfront properties.
  • Coordinated calendars and updated spreadsheets to enhance operational efficiency.
  • Executed strategic marketing initiatives to elevate online market presence.
  • Coordinated social media marketing initiatives to increase brand visibility and engagement.
  • Welcomed guests during check-in and check-out, focusing on VIP customer service.
  • Oversaw multitasking responsibilities in a fast-paced environment to ensure seamless operations.

Customer Service Representative

VF Corporation
05.2017 - 03.2018
  • Delivered excellent service to customers by managing orders, deliveries, and claims effectively.
  • Maintained accurate and up-to-date order book in compliance with defined policies and procedures.
  • Provided timely feedback to Team Leader regarding any operational issues.
  • Developed strong working relationships with key account contacts to foster ongoing partnerships.
  • Oversaw B2B portal and JBA platform, ensuring seamless user experience and efficient operations.

Event Organizer & Venue Coordinator

Scoop and Spokes
Nicaragua
11.2016 - 04.2017
  • Executed events by managing logistics, catering, and entertainment arrangements.
  • Coordinated vendor and supplier relationships to ensure service quality for each event.

Office Administrator & Corporate functions

Pcubed
London
01.2014 - 10.2016
  • Provided exceptional service by identifying colleagues' needs and delivering appropriate support.
  • Assisted Finance department with archiving and ad-hoc filing tasks.
  • Supported Recruitment team by contacting candidates with rejected CVs and rewriting CVs per Pcubed template.
  • Managed CO agenda and meeting room calendar to ensure efficient scheduling.
  • Checked in guests and visitors, issuing security passes in compliance with ISO27001 standards.

Event Assistant

1 Lombard Street Jessen & Co
London
06.2011 - 11.2014
  • Executed large-scale events, including weddings for 200 guests and corporate functions for up to 400 attendees.
  • Conducted venue show-rounds, ensuring clear communication with potential clients throughout event planning.
  • Coordinated event logistics, securing vendors and managing registrations and travel arrangements.
  • Supported internal planning meetings to optimize preparation and execution of events.

Education

Digital Marketing Specialist Certificate -

Digital Marketing Institute
07-2024

TEFL Certificate -

TEFL Course
01.2018

Certificate - Event Management

Accreditat
01.2014

A Levels - English Course CAE

Mens College
London
01.2012

Professional Diploma -

Eugenio Montale Technical Institute For Economy & Foreign Languages
Italy
01.2007

Skills

  • Analytical thinking
  • Cross-functional collaboration
  • Marketing material development
  • Customer relationship management
  • Project management support
  • Database management
  • Travel coordination
  • Microsoft Office proficiency
  • Event logistics coordination
  • Problem solving
  • Attention to detail
  • Rapid learning & Time management
  • Flexibility and adaptability
  • Communication skills
  • Social media marketing

Languages

  • English, Fluent
  • Italian, Native
  • Spanish, Fluent
  • French, Conversational
  • German, Conversational

Other Skills and Interests

Beyond work, I am passionate about surfing, skiing, and exploring the outdoors. I also enjoy music, DJing, and dancing, which fuel my creativity and energy. My love for travel and cultural exploration has strengthened my open-minded and positive outlook on life.

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull Time

Location Preference

RemoteOn-SiteHybrid

Salary Range

€45000/yr - €200000/yr

Timeline

Office Services Administrator and Corporate functions

VF Corporation
05.2021 - 04.2024

Event Marketing Assistant

Eventia Marketing Group
09.2020 - 03.2021

Office Administrator, Event and Social Media Assistant

Iguana Surf Rental
04.2018 - 07.2020

Customer Service Representative

VF Corporation
05.2017 - 03.2018

Event Organizer & Venue Coordinator

Scoop and Spokes
11.2016 - 04.2017

Office Administrator & Corporate functions

Pcubed
01.2014 - 10.2016

Event Assistant

1 Lombard Street Jessen & Co
06.2011 - 11.2014

TEFL Certificate -

TEFL Course

Certificate - Event Management

Accreditat

Digital Marketing Specialist Certificate -

Digital Marketing Institute

A Levels - English Course CAE

Mens College

Professional Diploma -

Eugenio Montale Technical Institute For Economy & Foreign Languages
Antonella Pirrone