Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
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Antonella Santo

Antonella Santo

Savona

Summary

Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Overview

23
23
years of professional experience

Work History

Remote Consultant

Postura Facile
02.2023 - Current
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.

Copywriter Storyteller

Cent' Anni
05.2022 - Current
  • Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
  • Reviewed and edited final copy for accuracy and to correct grammar errors.
  • Improved search result rankings with targeted SEO strategy.
  • Customized brand message to reach and capture target audience interest and drive engagement.
  • Formatted copy to align with project-specific guidelines.
  • Managed competing deadlines with efficiency.
  • Promoted and marketed works through social media platforms.
  • Developed and pitched story ideas to editors.
  • Studied and commented on current news and trends.

Remote Consultant

Union Energia
01.2022 - 02.2023
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.

Seller and Employer

Seller Agencies
01.2001 - 04.2018
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Utilized product knowledge to educate customers on features and benefits.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Education

No Degree - Marketing Management And Research

MArketing Genius
Italy
04.2022

High School Diploma -

Istituto PAtetta
Savona
09.1996

Skills

  • Project Analysis
  • Work Planning and Prioritization
  • Issue Resolution
  • Customer Relationship Management
  • Cloud Computing
  • Project Management
  • Team Leadership
  • Client Engagement
  • Safety Regulations
  • Work Product Development
  • Client Relationships

Affiliations

Ringana

Aninature

Thindog

Languages

English
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
Russian
Elementary (A2)

Timeline

Remote Consultant

Postura Facile
02.2023 - Current

Copywriter Storyteller

Cent' Anni
05.2022 - Current

Remote Consultant

Union Energia
01.2022 - 02.2023

Seller and Employer

Seller Agencies
01.2001 - 04.2018

No Degree - Marketing Management And Research

MArketing Genius

High School Diploma -

Istituto PAtetta

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Antonella Santo