Summary
Overview
Work History
Education
Skills
Timeline
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Antonio De falco

Antonio De falco

Roma

Summary

A seasoned leader in the hospitality sector, I significantly enhanced Uomo's operational efficiency and customer satisfaction. Expert in team management and menu development, I boosted revenue through innovative strategies and fostered a culture of excellence. My adeptness in inventory control and creating a customer-oriented atmosphere led to notable achievements in staff performance and guest loyalty.

Overview

5
5
years of professional experience

Work History

Responsabile Di Ristorante

Uomo
03.2024 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Developed unique events and special promotions to drive sales.
  • Maximized quality assurance by completing frequent line checks.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Responsabile Di Sala

Uomo
01.2023 - 10.2023
  • Increased employee retention through effective training, staff development, and regular performance evaluations.
  • Resolved customer complaints in a timely manner while maintaining professionalism and courtesy at all times.
  • Collaborated with chefs to create diverse menus that catered to various dietary needs and preferences.
  • Coordinated special events, ensuring seamless execution from planning to day-of coordination.
  • Regularly reviewed industry trends, incorporating innovative concepts into menu offerings.
  • Evaluated employee performance regularly, providing constructive feedback and identifying areas for improvement as needed.
  • Collaborated with other department heads within the organization to ensure smooth overall operations.

Maitre Du Restaurant

Uomo
06.2020 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Diploma - Alberhiero

Tor Carbone
Roma
08.2000

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Customer-oriented
  • Complaint resolution
  • Customer loyalty
  • Menu development
  • Recruitment
  • Reservation handling
  • Food plating and presentation
  • Menu pricing
  • Proven sales record

Timeline

Responsabile Di Ristorante

Uomo
03.2024 - Current

Responsabile Di Sala

Uomo
01.2023 - 10.2023

Maitre Du Restaurant

Uomo
06.2020 - 06.2022

Diploma - Alberhiero

Tor Carbone

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Antonio De falco