Antonio Frisina
Rome,RM
Summary
Dynamic IT Professional committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Software Analyst
PowerDNS
08.2020 - Current
- Led a team of 10 in the analysis and development of client requirements, resulting in a 15% improvement in project delivery times
- Managed the design and development of over 15 software solutions, including web applications, cloud services, and email management software
- Ensured high-quality and performance standards, achieving a 95% success rate in project outcomes
- Conducted testing and validation, maintaining a 99.9% uptime and reliability for client systems
- Implemented new technologies, increasing development efficiency by 25%
- Provided detailed documentation of software products and solutions, enhancing client satisfaction by 20%.
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
- Converted [Type] program into new operation systems and monitored outcome for effective change management.
- Contributed to successful product launches through rigorous end-to-end testing and validation of all system components.
- Optimized test coverage by strategically prioritizing high-risk areas based on past defect patterns, industry trends, and customer feedback.
- Enabled swift issue resolutions through effective collaboration with developers using bug-tracking tools like JIRA or Bugzilla.
- Ensured compliance with industry standards by validating accessibility, usability, security, privacy, localization, internationalization aspects during the testing process.
Internet Infrastructure Specialist
Epson Europe B.V.
04.2019 - 08.2020
- Collaborated with IT department to develop infrastructure build-out strategy and outline project scope.
- Analyzed and maintained system and application performance.
- Supported IT operations for corporate headquarters and nationwide locations.
- Defined strategic objectives to identify requirements and outcomes.
- Restructured old application processes to improve performance and integrity.
- Boosted system reliability by conducting regular software updates, hardware enhancements, and rigorous testing methodologies.
- Enhanced data security with the implementation of firewalls, intrusion detection systems, and encryption protocols.
Web Developer - CEO
KianLab
12.2016 - 07.2020
- Founded and managed a web development company, building and maintaining over 10 high-performance websites
- Increased website performance by 35% through strategic optimization techniques
- Directed all aspects of business operations, including sales, budgeting, and recruitment, leading to a 50% growth in revenue.
- Adhered to SEO best practices while designing sites.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Increased website traffic through search engine optimization strategies and targeted content creation.
- Integrated third-party APIs to extend application functionalities, offering users more comprehensive experience.
- Optimized database queries, enhancing application performance and user satisfaction with faster data retrieval.
Linux System Administrator
IBM
09.2017 - 03.2019
- Created and serviced administrator and user accounts on Linux-based systems, managing hundreds deployments.
- Stayed up-to-date on the latest developments in Linux technologies and best practices, sharing knowledge with team members to continuously improve processes and systems.
- Resolved complex technical issues promptly by leveraging strong troubleshooting skills and root cause analysis techniques.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Ensured high availability of critical systems by proactively monitoring server health and addressing potential issues before they escalated.
- Preserved system documentation accuracy via regular data updates and graphical refreshes.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
Customer Service Support Linux Specialist
IBM
09.2016 - 01.2018
- Supported Linux systems for over 50 clients, achieving a 98% satisfaction rate
- Directed troubleshooting of complex environments, reducing issue resolution time by 30%.
Chief Executive Officer
InfotecWeb
01.2012 - 08.2016
- Managed over 100 customer migrations to OpenSource Linux-based platforms, increasing efficiency by 40%
- Directed sales, budgeting, recruitment, and training, resulting in a 50% growth in company revenue.
IT Consultant
Sicilia Digitale SpA
09.2006 - 04.2012
- Designed and implemented IT systems, improving data security by 25%
- Monitored and ensured regulatory compliance, maintaining a 100% compliance rate.
Education
Bachelor of Business Administration - Business/Managerial Economics
Università Di Catania
01.2024
High School Diploma - Mathematics and Computer Science
Liceo Scientifico Statale "Leonardo da Vinci"
01.2006
Business English Certification Test (BECT) -
International Business Management Institute (IBMI)
Skills
- Team Management
- Team Leadership
- Business Strategy
- Project Management
- Strategic Planning
- Software Architecture
- Test Automation
- Application support
- Business Analysis
- API Integration
- Software Debugging
- Requirements Gathering
- Software Development
- Performance Tuning
- Software integration
- Client Relations
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Task Prioritization
- Interpersonal Skills
- Analytical Thinking
- Problem-solving aptitude
- Project Documentation
- Technical Analysis
- Information Security
- Product Development
- Cybersecurity
Certification
- PMP Certified
- ITIL v.4
- Agile Project Managment
- Red Hat Certified System Administrator (RHCSA)
- Cognitive Practitioner
- CompTia A+
- CISSP
- ECDL Full IT Security
- IBM Blockchain Essentials
- CompTia Linux +
Languages
English
Italian
Timeline
Software Analyst
PowerDNS
08.2020 - Current
Internet Infrastructure Specialist
Epson Europe B.V.
04.2019 - 08.2020
Linux System Administrator
IBM
09.2017 - 03.2019
Web Developer - CEO
KianLab
12.2016 - 07.2020
Customer Service Support Linux Specialist
IBM
09.2016 - 01.2018
Chief Executive Officer
InfotecWeb
01.2012 - 08.2016
IT Consultant
Sicilia Digitale SpA
09.2006 - 04.2012
Bachelor of Business Administration - Business/Managerial Economics
Università Di Catania
High School Diploma - Mathematics and Computer Science
Liceo Scientifico Statale "Leonardo da Vinci"
Business English Certification Test (BECT) -
International Business Management Institute (IBMI)
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