Ariane Longhi
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and reliable professional with over 10 years' experience in the Tourism industry.
Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Supplier Relationship Manager
Tracoin Ltd
10.2022 - Current
- Guided procurement teams in selecting high-quality suppliers, facilitating smooth transitions and minimizing disruptions to operations.
- Established long-term partnerships with suppliers by implementing strategic sourcing initiatives.
- Managed contract negotiations, ensuring favorable terms for both parties while maintaining strong relationships.
- Participate in industry workshops and trade shows to meet and built a relationship with current and new suppliers.
- Teamed with sales teams to confirm that product availability meets customer demand.
- Maintain the rates databases updated with the latest and most accurate rates in order to facilitate the quotations for the Sales teams.
Assistant Purchasing Manager - Prebooking Team
Tracoin Ltd
01.2018 - 01.2020
- Our goal was to win new potential business from partner clients and new clients, we were to negotiate the best possible deals in order to win the bidding against other agencies
- In 2019 we had a conversion rate of 50%, which means that we won half of the business requested, in 2018 the conversion rate was 42%
- Managed a team of junior buyers, providing guidance on best practices while overseeing daily operations within the department.
-
Purchasing Supervisor - Multi Markets
Tracoin Ltd
01.2015 - 01.2018
- Managing the hotel purchasing team for the Israeli market and for the Far East Market.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Negotiated pricing and terms with suppliers to secure best value for company.
- Provided support to junior team members, monitoring individual targets and team targets.
Purchasing Executive
Tracoin Ltd
07.2012 - 01.2015
- Negotiate rates and conditions
- Purchasing hotel rooms throughout France for the far east market.
- Help the contract managers with finding new properties and locations.
Customer Service Agent
SITEL Ltd (Johnson & Johnson's LifeScan Campaign )
01.2011 - 07.2012
- Dealing with emails, organized them and give an accurate answer.
- Answering inbound calls and helping clients with issues on their glucose meters; this can involve exploring the issue or a simple tutorial on how to use the device.
- Doing outbound calls regarding marketing campaign.
-
Education
Airport Operations - Ground Handling And Customer - Tourism And Travel Management
Greenwich School of Management
London02.2011
Virgin Atlantic Fare And Ticketing Level 1 - Tourism And Travel Management
Greenwich School of Management
London01.2011
A-Level in Language And Economics - Language And Economics
Lycee Henri Meck
Molsheim06.2007
Skills
- Microsoft Office
- Outlook
- Microsoft Word
- Microsoft Excel
- Time Management
- Attention to Detail
- Excellent Communication
- Team Leadership
- Written and verbal communication
- Relationship Building
- Fluent in English and Italian
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Advanced (C1)
Timeline
Supplier Relationship Manager
Tracoin Ltd
10.2022 - Current
Assistant Purchasing Manager - Prebooking Team
Tracoin Ltd
01.2018 - 01.2020
Purchasing Supervisor - Multi Markets
Tracoin Ltd
01.2015 - 01.2018
Purchasing Executive
Tracoin Ltd
07.2012 - 01.2015
Customer Service Agent
SITEL Ltd (Johnson & Johnson's LifeScan Campaign )
01.2011 - 07.2012
Airport Operations - Ground Handling And Customer - Tourism And Travel Management
Greenwich School of Management
Virgin Atlantic Fare And Ticketing Level 1 - Tourism And Travel Management
Greenwich School of Management
A-Level in Language And Economics - Language And Economics
Lycee Henri Meck
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