Aristide Tchatat
Milano
Overview
20
20
years of professional experience
Work History
Night Auditor/Receptionist
B&B Hotel Milano Portello
10.2022 - Current
- Complete night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversee night auditing of daily room occupancy and hotel revenue.
- Control cash and credit card payment transactions at front desk to successfully reduce errors.
- Keep accounts in balance and run daily reports to verify totals.
- Guest reception : check in/check out
- BBshop sales
- Front office, back office and closures management
- Report
- Calls and emails management: more than 30 per day
Catering Server
Ristorante Bioesseri, Le Tre Gazzelle, Pinsa
06.2022 - 09.2022
- Preparation of pizza,coffee
- Provided friendly, courteous service to create memorable moments for guests.
- Payments and cash management
- Opening and closing the restaurant
Receptionist
Humangest Spa
05.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered emails and phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
E-Commerce Executive
La Feltrinelli Book Shop Srl
06.2019 - 09.2020
- Collaborated with cross-functional teams to launch new products, ensuring high-quality listings and timely promotions.
- Produce content strategies for optimized placement of product images and videos.
- Implemented tactical online marketing practices to target specific consumers and demographics.
E-Commerce Executive
Gi Group C/o Arvato Spa
07.2018 - 02.2019
- Costumer care by phone emails and chat
- Pre and post sales assistance for products purchased on main online clothing brands
- Acquired and processed orders
- Claims management
- Report
Administrative Officer
Zeiss Spa
09.2016 - 07.2017
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
International Marketing Executive
Menegolo Luigi E Figli Menegolo
05.2013 - 09.2013
- Mapping of Maghreb territory and commercial visits for business.
- Created contacts with potential costumers
- Placed sales calls and developed strong business relationships with potential clients.
- Expanded international market presence by developing and implementing strategic marketing plans.
Administrative Officer
Fireball Srl
09.2012 - 01.2013
- Data entry
- Customer billing and assistance
- Document filling
Administrative Officer
Calor System Spa
03.2011 - 04.2012
- Verified suppliers invoices
- Sorted emails
- Data entry and costumer billing
Controller (Internship)
Joanes Sarl/Camcull Ltd
03.2009 - 08.2010
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Price control, procedures control, raw material control
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
Cashier
Skypark Scrl
01.2005 - 10.2007
- Managed automatic collection machines
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Payment of liquidity to credit institutions
- Managed airport parcking
Education
Master of Science - Management Finance International Business
Università Degli Studi Di Bergamo
Bergamo, Italy11.2010
Bachelor of Science - International Business
Università Degli Studi Di Bergamo
Bergamo, Italy04.2008
Skills
- Front Desk Operations
- Multitasking and Organization
- Problem-Solving
- Strong Work Ethic
- Accounting
- Invoicing
- Hotel Management, check in check out
- Customer service expert
- Business development
- E- commerce
- International marketing
Languages
French
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Night Auditor/Receptionist
B&B Hotel Milano Portello
10.2022 - Current
Catering Server
Ristorante Bioesseri, Le Tre Gazzelle, Pinsa
06.2022 - 09.2022
Receptionist
Humangest Spa
05.2021 - 05.2022
E-Commerce Executive
La Feltrinelli Book Shop Srl
06.2019 - 09.2020
E-Commerce Executive
Gi Group C/o Arvato Spa
07.2018 - 02.2019
Administrative Officer
Zeiss Spa
09.2016 - 07.2017
International Marketing Executive
Menegolo Luigi E Figli Menegolo
05.2013 - 09.2013
Administrative Officer
Fireball Srl
09.2012 - 01.2013
Administrative Officer
Calor System Spa
03.2011 - 04.2012
Controller (Internship)
Joanes Sarl/Camcull Ltd
03.2009 - 08.2010
Cashier
Skypark Scrl
01.2005 - 10.2007
Master of Science - Management Finance International Business
Università Degli Studi Di Bergamo
Bachelor of Science - International Business
Università Degli Studi Di Bergamo
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