Arslan Malik

• Leadership and Strategy: Led a team of over 40 Associates, concentrating on boosting operational efficiency with strategic problem-solving and informed decision-making practices.
• Team Cultivation: Fostered a collaborative environment prioritizing safety, customer satisfaction, and streamlined workflow management, driving a culture of high performance among team members.
• Communication and Problem-Solving: Led carrier communications and addressed logistical issues promptly, ensuring smooth operational continuity and minimal disruption.
• Safety and Customer Focus: Upheld and enforced strict safety standards while maintaining a strong focus on customer-centric problem-solving, contributing to a safe and positive customer experience.

Gatehouse AA TOM Team - Outdoor Marshall - Amazon Internal Processes (Pick)

• Efficient Management of Logistics: Oversee truck check-in/out processes to enhance timely logistics and streamline loading/unloading operations.
• Coordination and Communication: Actively address late arrivals through effective coordination with the Regional Operations Center (ROC) and collaboration with outdoor marshals and shunters.
• Carrier Communication: Manage communications with carriers to ensure quick resolution of any issues.
• Versatility in Warehouse Tasks: Perform a variety of warehouse tasks, including pick-to-tote, demonstrating flexibility and competence.