Asia Dari
Ladispoli
Summary
- Born in Rome 22/06/1997;
- Ambitious, determined and open-minded flight attendant, who is able to work in a multinational team.
I am a very hardworking person with high energy and great communication skills, able to provide excellent customer service. Effectively handles all types of situations and remains calm under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Flight Attendant
ITA Airways
05.2024 - 10.2024
- I took care of the safety, comfort and well being of passengers;
- Worked both in business and economy class providing excellent customer service;
- Knowledge of all airbus variants: A220, 320 and 321 family, 330, 350;
- Managed stressful situations, greatly adapted to last minute schedule changes, managed high delays during summer season.
Flight Attendant
Wizz Air
03.2022 - 03.2024
- Ensured safety and comfort of customers onboard aircraft.
- Giving instructions and support passengers by resolving positively their conflicts.
- Resolution of medical emergencies during flight by providing first aid and assistance.
- Provided excellent customer service, managed sales on board
- High knowledge of CC manuals and SOPs and being always updated with any changes.
- Being able to adapt to schedule changes, flight delays and disruptions.
Sales Assistant
H&M Hennes and Mauritz
12.2019 - 02.2020
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Sales Assistant
Lush Italia Srl.
01.2017 - 10.2018
- Achieved personal sales targets and KPIs and supporting the store's targets.
- Ability to satisfy the needs and expectations of customers.
- Ability to remain calm under high-stress situations.
- Provide excellent customer service and learnt everything about Customer Experience.
Education
Bachelor - Languages for intercultural communication
Università Degli Studi Roma Tre
10.2020
Diploma of Higher Education - Languages
Sandro Pertini High School
06.2016
Skills
- Problem solving and decision-making;
- Work under pressure;
- First Aid, CPR and Infant AED;
- Schedule management;
- Airbus A320ceo and neo, A321ceo and neo;
- Reliability and punctuality;
- Multitasking Abilities;
- Adaptability;
- Business class service
Languages
Italian
Native
English
Advanced
Spanish
Upper intermediate
Russian
Intermediate
French
Intermediate
Polish
Beginner
Certification
- EASA cabin crew attestation.
- Driving licence B.
- Rescue patent for sea and swimming pool.
Additional Information
- Eramus+ programme from September 2018 to February 2019 in Szczecin, Poland.
- I authorize the processing of personal data present in the CV pursuant to Legislative Decree. Lgs. 101/2018 and of the GDPR (EU Regulation 2016/679).
Timeline
Flight Attendant
ITA Airways
05.2024 - 10.2024
Flight Attendant
Wizz Air
03.2022 - 03.2024
Sales Assistant
H&M Hennes and Mauritz
12.2019 - 02.2020
Sales Assistant
Lush Italia Srl.
01.2017 - 10.2018
Diploma of Higher Education - Languages
Sandro Pertini High School
Bachelor - Languages for intercultural communication
Università Degli Studi Roma Tre
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