Astrid Pizzale
Summary
Dynamic and results-oriented professional with extensive experience in customer service roles. Excelled in multitasking and problem-solving, enhancing client relationships and operational efficiency. Demonstrates strong communication skills and a positive attitude, contributing to team success and organizational goals.
Able to easily adapt to new work environments thanks to the experience abroad, which not only provided with a height level of proficiently in English but also gave the opportunity to explore different cultural and professional context.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Igor Toffoli
02.2024 - 11.2024
- Responsible for performing a variety of administrative tasks to support the smooth operation of the organization.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Handling correspondence, organizing meetings, maintaining reports and database, preparing reports and assisting with payroll or financial documentation.
- Managing staff and handling payroll.
Executive Assistant
Roberta Pellegrini
02.2023 - 12.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Performing various tasks in economic field, having served as the right-hand man to the owner.
Bartender/Waitress
Emanuele Termini
07.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
IIS Jacopo Linussio
Codroipo 06-2021
Skills
- Customer care experience
- Excellent customer relations
- Excellent multitasking abilities
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
- Strong communication skills
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Travelling and Horse riding
My main hobbies include travelling, which I view as an opportunity to connect with new people, immerse myself in diverse cultures, and explore different ways of life. I believe that travel broadens the mind, offering a deeper understanding that there are perspectives beyond one's own reality. Additionally, horseback riding has been a passion of mine since childhood, instilling in me values such as discipline, sacrifice, respec and commitment.
Timeline
Administrative Assistant
Igor Toffoli
02.2024 - 11.2024
Executive Assistant
Roberta Pellegrini
02.2023 - 12.2023
Bartender/Waitress
Emanuele Termini
07.2022 - 11.2022
High School Diploma -
IIS Jacopo Linussio
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