Augusto Centonze

• Taking care of aircrafts contingency within the MED Cluster: Italy, Croazia, Serbia, Greece, Malta, Bosnia, Israel.
• Strikes problems solving within ATC, Country Organizations etc.
• taking care of special Customers e.g. Apple.

• Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
• Drove organizational change initiatives that resulted in streamlined operations.
• Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
• Initiated process improvements that led to reduced costs while maintaining or improving quality standards.
• Collaborated with other group managers to develop best practices for operational efficiency across departments.
• Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Anything related to NCG.

• Collaborated with sales teams to improve the effectiveness of delivery services.
• Optimized routing efficiency by analyzing and adjusting transportation routes to minimize costs and delivery times.

Fostered a culture of continuous improvement, encouraging team members to propose innovative ideas for enhancing routing processes and overall operational efficiency.

• Developed strong working relationships with stakeholders such as ramp agents, warehouse building ULDs and Air capacity Managements

• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Supervised shipping and handling operations.
• Used warehouse management software to reconcile daily inventory.