Aurora Giordano
Villanova d'Asti
Summary
Dynamic and versatile professional with a background in enhancing visitor experiences at Fondazione Torino Musei and a proven track record in educational programming and linguistic mediation. Demonstrates exceptional interpersonal skills and a strong predisposition for public interaction, alongside adept multitasking abilities. Excels in team collaboration and maintaining high service standards, contributing to positive outcomes in diverse roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Museum Attendant
Fondazione Torino Musei
04.2024 - Current
- Enhancing the visitor experience by providing information about the museum and artworks
- Surveillance of works, and reporting any change in their state of preservation
- Managing guided tours groups safely
- Welcoming and handling guests at conferences and private events
Waitress
La Gallina Bionda
10.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
- Maintained clean and welcoming dining environment, ensuring a positive guest experience
- Remained calm and poised when dealing with difficult customers or during busy shifts
Private Tutoring Teacher
Private Home
10.2022 - 04.2024
- Private tutoring teacher for middle and high school kids
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans
- Created a calm and stimulating atmosphere for learning
Librarian
Municipality of Villanova D’Asti
07.2019 - 08.2019
- Catalogued and organized books, materials and other documents for proper library management
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner
- Researched and acquired new library materials to maintain updated library collection
Municipal Secretary
Municipality of Villanova D’Asti
07.2018 - 08.2018
- Secretary in the School canteen service/School transport service office
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained daily report documents, memos and invoices
- Entered data into system and updated customer contacts with information to keep records current
- Maintained electronic filing systems and categorized documents
Education
Bachelor’s Degree - Eastern Languages And Cultures (Chinese Course)
Università Degli Studi Di Torino
Turin, Italy04.2024
High School Diploma - Languages
Liceo Linguistico Augusto Monti
Chieri, Italy06.2020
Skills
- Foreign language proficiency
- Linguistic and cultural mediation
- Predisposition for public interaction
- Strong organization
- Team collaboration
- Active listening
- Verbal and written communication
- Relationship building
- Safety procedures
- Self motivation
- Interpersonal skills
- Educational programming
- Reliability
- Multitasking Abilities
Certification
- Chinese Proficiency Test Certification HSK 4
- Esabac French Baccalaureate Diploma
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)
French
Advanced (C1)
Spanish
Advanced (C1)
Portuguese
Beginner (A1)
Timeline
Museum Attendant
Fondazione Torino Musei
04.2024 - Current
Waitress
La Gallina Bionda
10.2023 - 04.2024
Private Tutoring Teacher
Private Home
10.2022 - 04.2024
Librarian
Municipality of Villanova D’Asti
07.2019 - 08.2019
Municipal Secretary
Municipality of Villanova D’Asti
07.2018 - 08.2018
Bachelor’s Degree - Eastern Languages And Cultures (Chinese Course)
Università Degli Studi Di Torino
High School Diploma - Languages
Liceo Linguistico Augusto Monti
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