- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Monitored key performance indicators (KPIs) and generated reports to track progress and identify areas for improvement.
- Managed to work excellence with different generations in her team throughout her management.
- Taken active roles in many Abbott projects
* Knoll & Solvay Integrations,
* Abbvie Separations,
* Ekol - NHL Warehouse movings,
* 10 Abbott Financial Audits,
* E-Invoice & E-Dispatch Projects,
* EPD Data Excellence Project,
* 2 new Tender Tracking System implementations,
* Min. 6 Abbott ANI & EPD recall processes
* New Catapult project
(Lisbon - İstanbul meetings - All OTC sections- Project still going on)