Barbara Huszti
Summary
A highly skilled and strongly reliable and focused trilingual professional (4th language is in the works), with specialist experience in, Customer Success/Sales/Account/Marketing/PR/Project and Delivery Management in Software/Hardware/Healthcare Industry and Telecommunications. Fluent in Hungarian, English, and Italian who is looking for a new challenging opportunity. I have excellent communication and organizing skills, and a natural flair for developing successful working relationships. Superb multitasker with great eye for detail. Able to handle multiple projects efficiently and accurately. Effective independent worker as well as excellent coordinator with other members of the team.
Overview
15
15
years of professional experience
Work History
Customer Success Manager (Enterprise Agreements)
NI (formerly National Instruments Corporation)
11.2021 - Current
- Sustaining business growth and profitability by maximizing value
- Analyzing customer data to improve customer experience
- Holding product demonstrations for customers
- Organizing, presenting Webinars to clients
- Establish clear client retention goals
- Promote the value of the product and value through customer experience
- Assist in creating training courses and educational materials
- Review customer complaints and concerns and seek to improve the customer experience.
Key account manager and team lead
LifePharma FZE
10.2016 - 09.2021
- Promote and introduce pharmaceutical products of LifePharma
- Supporting my team in whole UAE
- Managing Key accounts of the company in UAE, mainly Dubai
- Arrange appointments with doctors, hospital medical teams and pharmacists
- Participate in national and regional sales meetings along with trade shows as required
- Establish and maintain relationships with customers
- Develop strategies for increasing opportunities to meet new customer
- Develop business plans for achieving sales in particular areas
- Time and work planning- work schedules, weekly and monthly timetables
- Monitor competitors’ activity and competitors’ products
- Build and maintain positive working relationships with medical staff and supporting administrative staff.
Delivery and Project Manager
BT Group - British Telecom
09.2014 - 10.2016
- In charge of French Clients under global Enterprise Agreements
- Responsible for delivering Voice and Internet lines for new sites globally
- Development, documentation and publication of relevant business processes in order to deliver on contract
- Representing BT global corporate clients within the company and end to end responsible for their contracts
- Supporting and planning the router test and turn up the migration with the BT and Client’s team
- Coordination of the different BT teams delivering the service on time
- Associate with Matrix management
- Jeopardy monitoring and management
- Provide pre-sales support for major bids and prospects
- Responsibility for managing and coordinating the launch of all new services and defining customer requirements and ensuring account team and developer have same understanding
- Customer only point of contact during implementation phase
- Manage large contracts and programs.
Marketing Manager
Platinum Dental Care
01.2010 - 09.2014
- Digital and social outreach
- Working closely with the healthcare professionals to ensure to plan the right marketing campaign
- Leading the marketing team
- Planning and executing offers
- Analyze patients feedbacks
- Digital marketing
- Conducting research, analyzing data and writing evaluative reports
- Creating and implementing marketing campaigns and strategies, Liaising with the media teams and journalists
- Planning, organizing and representing the company at various sponsorship events
- Managing the annual budget for the Marketing and Sales Departments.
Education
Regulatory Affairs GCC Certification (Pharmacoeconomics, Pharmacovigilance, CTD, eCTD, stability studies, labeling, medical device registration, pharma registration, GSL registration, Dubai Municipality registration, ESMA registration, Pharma law in UAE and licensing.) -
Dubai Pharmacy College
Dubai, UAE01.2018
English literature and business communications -
University of East Anglia
Norwich, UK01.2012
International Communications Business and Marketing -
University of Debrecen
Debrecen, Hungary01.2009
Skills
- Customer Account Management
- Customer Relationship Building
- Conflict Management
- Critical Thinking
- Empathy
- Computer Skills
Languages
Hungarian
English
Italian
Hobbies and Interests
- Animal Welfare
- Languages
- History
- Outdoor Activities (hiking, cycling)
Timeline
Customer Success Manager (Enterprise Agreements)
NI (formerly National Instruments Corporation)
11.2021 - Current
Key account manager and team lead
LifePharma FZE
10.2016 - 09.2021
Delivery and Project Manager
BT Group - British Telecom
09.2014 - 10.2016
Marketing Manager
Platinum Dental Care
01.2010 - 09.2014
Regulatory Affairs GCC Certification (Pharmacoeconomics, Pharmacovigilance, CTD, eCTD, stability studies, labeling, medical device registration, pharma registration, GSL registration, Dubai Municipality registration, ESMA registration, Pharma law in UAE and licensing.) -
Dubai Pharmacy College
English literature and business communications -
University of East Anglia
International Communications Business and Marketing -
University of Debrecen