Barbara Scattolin
LACCHIARELLA
Summary
Dynamic Senior Ocean Procurement Manager at C.H. Robinson B.V. with expertise in supplier management and price negotiation. Achieved significant cost reductions through strategic sourcing and strong supplier relationships. Proven ability to enhance procurement efficiency and drive savings, leveraging market intelligence and collaboration to deliver tailored solutions that meet organizational needs.
Overview
35
35
years of professional experience
Work History
Senior Ocean Procurement Manager FCL
C.H. Robinson
01.2020 - Current
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
- Provided training to new team members on best practices in procurement analysis and strategy development, fostering a culture of continuous improvement.
Senior Ocean Pricing Analyst
C.H. Robinson
06.2015 - 12.2019
- Improved pricing strategies by analyzing market trends and competitor pricing data.
- Collaborated with cross-functional teams to develop comprehensive market intelligence for informed decision making.
- Conducted regular price reviews, maintaining up-to-date knowledge of industry trends and competitor activities.
- Contributed to the development of pricing policies and guidelines, ensuring consistency and compliance across all business units.
- Provided training to new team members on best practices in pricing analysis and strategy development, fostering a culture of continuous improvement.
Key Account Manager
Maersk Line
06.2008 - 05.2015
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Developed and delivered presentations to key customers to position products and services.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
Telesales Manager
Maersk Line
03.2006 - 05.2008
- Monitored team performance metrics, identifying areas for improvement and implementing corrective actions.
- Fostered a culture of continuous improvement within the telesales department, encouraging staff members to pursue professional development opportunities.
- Developed comprehensive training programs for new hires, ensuring a seamless integration into the sales team.
- Collaborated with marketing teams to create impactful promotional materials for telesales efforts.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Inside Sales Coordinator
P&O Nedlloyd
09.2003 - 03.2006
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
- Enhanced company reputation through consistent professional communication with clients via phone, email, and face-to-face meetings.
- Scheduled customer appointments for sales representatives on road or out of office.
Customer Service Representative
P&O Nedlloyd
09.2001 - 09.2003
- Responded to customer requests for products, services, and company information regarding Oceania trade. Booking handlings. Empties releases. Shipping instructions check before M/HBL issuing.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Executive Assistant
Benetton Group
06.2000 - 05.2001
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Store Manager
MSC Mediterranean Shipping Cruises
03.1996 - 03.2000
- ** ON BOARD **
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
Secretary to the General Manager
F.LLI LOVATI SRL
02.1991 - 02.1996
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Handling contact with forwarders and suppliers since the company was mainly exporting. Start to work with letter of credits and submission to the Banks.
Education
High School Diploma -
IST. TECNICO PER IL TURISMO L.V. BERTARELLI
Milan, Italy01-1990
Skills
- Supplier management
- Supplier relationship management
- Price negotiation
- Global procurement
Additional Information
As hobbies, I like to travel, i am curious of knowing people and visit new places together with my family and friends.
I love reading and watching old movies.
Languages
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Senior Ocean Procurement Manager FCL
C.H. Robinson
01.2020 - Current
Senior Ocean Pricing Analyst
C.H. Robinson
06.2015 - 12.2019
Key Account Manager
Maersk Line
06.2008 - 05.2015
Telesales Manager
Maersk Line
03.2006 - 05.2008
Inside Sales Coordinator
P&O Nedlloyd
09.2003 - 03.2006
Customer Service Representative
P&O Nedlloyd
09.2001 - 09.2003
Executive Assistant
Benetton Group
06.2000 - 05.2001
Store Manager
MSC Mediterranean Shipping Cruises
03.1996 - 03.2000
Secretary to the General Manager
F.LLI LOVATI SRL
02.1991 - 02.1996
High School Diploma -
IST. TECNICO PER IL TURISMO L.V. BERTARELLI
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