Beatrice Sedda
Villa Guardia
Summary
Organized and dependable team player successful at managing multiple priorities efficiently and with a positive attitude. Ready to help team achieve goals.
Overview
4
4
years of professional experience
Work History
F&B Employee – Breakfast
Sofitel Legend The Grand Amsterdam Hotel
10.2022 - 10.2023
- Service during the breakfast at the hotel, in charge of the overall experience of customers, guaranteeing a 5-stars hotel level service.
- Took and delivered multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Interacted with guests to obtain feedback on product quality and service levels.
- After breakfast: set up the two restaurants for lunch and dinner, maintained smooth and timely operations in delivery of meals ensuring that everything is set for a great service according to quality and health and safety standards. Host and welcomed the guests coming to the hotel restaurant outlets for their lunch. Managed lunch and dinner reservations with guests face-to-face.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Experience also in Room service: delivered amenities, maintained interactions with guests, refreshed and restocked the welcoming area in the lobby, managed rooms and service areas pickups.
Internship in F&B – Banqueting
Sofitel Legend The Grand Amsterdam Hotel
04.2022 - 09.2022
- Set up hotel areas for a wide variety of events, such as business meetings, big or small scale weddings, important conferences, birthdays, gala dinners and celebrations (e.g Amsterdam Pride).
- Monitored and controlled events, guaranteeing a 5-stars level service throughout the whole event.
- Coordinated food delivery for event attendees.
- Interacted with contact person and guests to get feedback and measure customer satisfaction.
- Experience also in the breakfast service at Bridges restaurant.
Project Management Internship
Eurecna S.p.A
07.2020 - 01.2021
- Sourced and managed experts to be involved in projects.
- Maintained open communication with experts to get updates on the project.
- Maintained contact with EU Delegation throughout the realisation of projects
- Prepared and finalized contracts for experts and other documents.
- Assisted project managers by tracking, organizing and analyzing project financial information.
- Tracked project performance to analyze successful completion of short- and long-term goals.
Internship
IAS School Compliance and Coaching Academy
07.2019 - 09.2019
- Built and maintained relationships with clients to get feedback and to arrange meetings and appointments between them and IAS inspectors.
Education
International Hospitality Management - Postgraduate Degree
Les Roches Global Hospitality Education
Marbella, Spain01.2022
Languages, Cultures And Society of Asia And Africa - Bachelor Degree
Ca’ Foscari University
Venice, Italy04.2020
High School Diploma -
Liceo Classico E Scientifico Statale “Alessandro Volta”
Como, Italy07.2016
Skills
- Organization and time management (especially in a fast paced high pressure environment)
- Task prioritization
- Adaptability
- Reliability
- Attention to detail
- Communication
- Active listening
- Problem solving
- Teamwork
- Friendliness
- Building customer relationships
- Motivation
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Chinese
Upper intermediate (B2)
Spanish
Beginner (A1)
Korean
Beginner (A1)
Personal Information
- Date of Birth: 01/21/97
- Nationality: Italy
Extracurricular Activities
- Prendi Nota, “Liceo Classico e Scientifico Alessandro Volta” choir, Como, Italy 2017 - 2019
- Wellness Journey club, Les Roches Marbella, Málaga, Spain, 2021 - 2022
- Running club, Les Roches Marbella, Málaga, Spain, 2021 - 2022
Hobbies and Interests
- Travel
- Singing
- Language learning
- Baking
- Drawing
- Make-up artistry
Timeline
F&B Employee – Breakfast
Sofitel Legend The Grand Amsterdam Hotel
10.2022 - 10.2023
Internship in F&B – Banqueting
Sofitel Legend The Grand Amsterdam Hotel
04.2022 - 09.2022
Project Management Internship
Eurecna S.p.A
07.2020 - 01.2021
Internship
IAS School Compliance and Coaching Academy
07.2019 - 09.2019
International Hospitality Management - Postgraduate Degree
Les Roches Global Hospitality Education
Languages, Cultures And Society of Asia And Africa - Bachelor Degree
Ca’ Foscari University
High School Diploma -
Liceo Classico E Scientifico Statale “Alessandro Volta”
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