Beatrice Spinato

As an Educational Advisor at WEP, I have successfully guided over 300 students and families in selecting and enrolling in tailored international educational programs, enhancing their academic and professional trajectories. My efforts have strengthened WEP's relationships with global educational partners and increased program participation by 25% through strategic outreach initiatives.

Key Achievements and Responsibilities:

• Enhanced Program Engagement: Developed personalized educational pathways that resulted in a 90% satisfaction rate among participants, measured through post-program surveys.
• Strategic Partnerships: Facilitated collaboration with over 20 international schools and institutions, leading to the expansion of WEP's program portfolio and improved offerings for students.
• Increased Community Impact: Revamped the WEP Buddy Programme, increasing alumni engagement by 30% and organizing over 15 workshops and events, fostering leadership and mentorship opportunities for participants.
• Optimized Event Outcomes: Successfully organized and executed high-impact fairs and school visits, attracting over 1,000 participants annually and driving awareness of WEP's programs.
• Resource Creation: Designed comprehensive guides and tools, leading to a 20% improvement in program preparedness and decision-making among students and families.

During my tenure at SEEDS Iceland, I facilitated over 10 environmental awareness camps, directly impacting 200+ international participants by equipping them with practical knowledge and skills to address environmental challenges. My efforts contributed to SEEDS' visibility and strengthened its reputation for delivering impactful and innovative learning programs.

Key Achievements and Responsibilities:

• Program Success Metrics: Led activities that resulted in a 95% participant satisfaction rate, as evaluated through post-camp feedback.
• Community Cleanup Impact: Coordinated city and coastal cleanup efforts, removing over 2 tons of waste and raising environmental awareness among local communities and international participants.
• Engagement and Retention: Designed and implemented experiential learning activities, including workshops and role-play exercises, achieving a 30% increase in participant engagement.
• Resource Optimization: Managed resources and schedules efficiently, reducing program costs by 15% while ensuring high-quality participant experiences.
• Broadened Organizational Reach: Represented SEEDS at local and international forums, establishing three new partnerships with organizations such as the Red Cross to promote environmental and cultural initiatives.

As a Customer Service Associate at Accenture, I provided critical operational support to one of the company's largest biomedical technology clients, ensuring the timely and efficient repair of essential medical devices. My contributions directly supported healthcare systems during the COVID-19 pandemic, helping to restore over 500 vital devices such as ventilators and pulse oximeters for intensive care units.

Key Achievements and Responsibilities:

• Improved Response Times: Streamlined logistics processes for repairs and maintenance, reducing turnaround time by 20% and ensuring uninterrupted device availability during a critical period.
• Cross-Functional Collaboration: Coordinated with hospitals, technicians, and warehouses, successfully managing over 1,000 repair cases, including urgent cases for life-saving equipment.
• System Optimization: Leveraged SAP and ServiceNow systems to manage workflows and data, enhancing team efficiency and achieving a 15% increase in operational accuracy.
• Data Management: Analyzed and presented logistics and repair data using Excel and Google Cloud, leading to a 10% improvement in process transparency and reporting.
• Continuous Learning: Completed advanced training in client and resource management, contributing to a 25% increase in customer satisfaction ratings.

As a Resilience Research Intern, I contributed to projects promoting resilience-building in emergency contexts, supporting displaced populations and professionals working in challenging environments. My contributions helped refine resilience models and disseminate knowledge to key stakeholders.

Key Achievements and Responsibilities:

• Impactful Research: Contributed to the final report on the Tutor of Resilience (TOR) training in Lebanon, producing insights that informed the adaptation of resilience strategies to emergency contexts.
• Training Implementation: Supported the delivery of resilience and case management training for Libyan social workers and psychologists, enhancing their capacity to address child protection and GBV cases.
• Publication Contribution: Contributed real-life stories and resilience concepts to the book "Migrants Who?", Providing a compelling narrative to support the understanding of migration-related traumas.
• Awareness Raising: Updated the RiRes website and curated content that increased engagement by 15%, advocating for resilience-building in emergency and migration scenarios.

During my internship at Transcrime, I contributed to enhancing the organization's marketing and communication strategies, helping to attract new clients and improve social media presence. My efforts resulted in an enriched client database and a refined digital communication strategy for 2020.

Key Achievements and Responsibilities:

• Client Acquisition: Built a comprehensive database of 200+ potential clients, contributing to the expansion of the organization's market reach.
• Enhanced Visibility: Proposed and implemented a revised social media strategy, resulting in a 20% increase in engagement rates within two months.
• Effective Dissemination: Prepared high-impact presentations for client meetings and social media campaigns, improving the clarity and appeal of Transcrime's offerings.
• Capacity Building: Laid the groundwork for a university-level training course on risk measurement models, expanding the organization's educational reach.

As a UN Consultant, I streamlined human resources processes and optimized onboarding workflows for internships, temporary and fixed-term appointments, directly enhancing operational efficiency. My contributions improved the accuracy of HR data management and provided seamless support to recruitment campaigns.

Key Achievements and Responsibilities:

• Internship Coordination: Managed visas, accommodations, Ground Passes, extensions, and event participation for over 50 interns, ensuring a seamless onboarding and support experience. Focal person for intern 90-day transition and integration within the UN system.
• Process Enhancement: Streamlined the Special Post Allowance Grant/Extension process by managing document collection, coordinating panels, and tracking case progress to completion. Replaced traditional SPA request forms with an email-based system, cutting processing time by 30% and eliminating unnecessary costs associated with printing and scanning.
• Administrative Support: Drafted and reviewed correspondence, ensuring alignment with the Director's position, and prepared detailed reports and documents for HR officers.
• Event Organization: Assisted in organizing cross-departmental meetings and seminars, serving as a rapporteur to ensure accurate documentation and tailor-support to DPO/DFS and AFPs.