Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Beatrice Sportelli

Beatrice Sportelli

Fombio

Summary

Costumer service with one year of experience in telephone costumer service, including tech support, and costumer care. Familiar with major costumer service software and conflict resolution with a positive attitude.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Costumer Service

BMW Carteni S.p.a
05.2023 - Current
  • Handled customer inquiries courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.


Secretary's Assistant

Sport medical lab 2000 S.r.l
01.2019 - 01.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Bachelor of Science - Science of Production of Animal

Università Statale Di Milano
Milano
12.2021

High School Diploma -

Istituto Guglielmo Marconi
Piacenza
07.2016

Skills

  • Microsoft Office
  • Team Development
  • Ambitious and competitive

Certification

Leadership and pubblick Speaking by Rotaract 2050

Accademy of milan artist of film acting

Hobbies

I am a volleyball player since 8 years old, i'm competitive and with this sport i have learn how is important the team development and the union of the group.

I love to travel and discover new places and new people to expanded my cultural baggage.


Timeline

Costumer Service

BMW Carteni S.p.a
05.2023 - Current

Secretary's Assistant

Sport medical lab 2000 S.r.l
01.2019 - 01.2020

Bachelor of Science - Science of Production of Animal

Università Statale Di Milano

High School Diploma -

Istituto Guglielmo Marconi
Beatrice Sportelli