Becca Dugger
Boone,CO
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Puts the satisfaction of the customer as her top priority. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Soda Jerk
05.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Live-Out Nanny
Hamilton Family
05.2023 - 08.2023
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
Car Hopper
Sonic
04.2020 - 03.2021
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays weighing over 20 lbs and delivered them to cars.
- Resolved customer concerns promptly, escalating issues to management when necessary for swift resolution.
- Safeguarded company assets through diligent cash handling and accurate end-of-shift reconciliations.
Education
MBA - Social Work
Harding University
Searcy, AR05.2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Exceptional customer service
Hobbies
Hiking, reading, traveling, running, and attending concerts
Timeline
Live-Out Nanny
Hamilton Family
05.2023 - 08.2023
Barista
Soda Jerk
05.2021 - Current
Car Hopper
Sonic
04.2020 - 03.2021
MBA - Social Work
Harding University
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