Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Benedetta Di Franco

Rome,RM

Summary

I am a motivated student with experience in public-facing and multicultural environments, and I have developed a strong interest in communication, marketing and its psychology, as well as intercultural relations. Moreover, I am fluent in five languages: English, Italian, Spanish, French, and Portuguese, which enables me to thrive in multilingual and diverse settings. I am therefore eager to leverage my linguistic skills, cultural insight, and passion for communication and marketing to contribute effectively in dynamic, international environments.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Vatican Museums
05.2022 - 06.2022
  • Organized merchandise and optimized product displays to enhance customer experience.
  • Promoted products and guided visitors, providing detailed information about items and the city.
  • Delivered excellent customer service in a multilingual environment.
  • Managed cash register operations and sales transactions efficiently.
  • Developed communication, teamwork, and problem-solving skills in a fast-paced cultural setting.

Secretary Manager

Suite Lungara
03.2020 - 03.2022
  • Communicated with guests regarding arrival, apartment details, city information, and payments.
  • Managed check-in and check-out procedures efficiently.
  • Provided 24/7 guest support, ensuring a positive and seamless experience.
  • Assisted with booking coordination and administrative tasks.
  • Developed strong customer service, communication, and problem-solving skills in a hospitality environment.

Education

Master’s Degree in Translation And Marketing - Marketing

Istrad
06-2026

Bachelor’s Degree in Interpreting And Translation - Language Interpretation And Translation

Università Degli Studi Internazionali Di Roma
Rome
11-2025

High School Diploma -

Lucio Lombardo Radice
Rome, Italy
07-2021

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Team collaboration
  • Customer relationship management
  • Team support and assistance
  • Strong communication and interpersonal skills
  • Team leadership
  • Engaging with diverse customers

Additional Information

I have completed language courses abroad in Dublin, Malaga, Barcelona, Lisbon, and Saint-Raphaël all at C1 level.
I have gained practical experience in customer service and childcare, working as a waitress and babysitter, and I have also worked as a tour guide at Palazzo Barberini for a school-work project.
Through these experiences, I have developed a strong passion for travel and intercultural experiences.

Languages

French
Advanced (C1)
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Portuguese
Advanced (C1)
Italian
Bilingual or Proficient (C2)

Timeline

Sales Assistant

Vatican Museums
05.2022 - 06.2022

Secretary Manager

Suite Lungara
03.2020 - 03.2022

Master’s Degree in Translation And Marketing - Marketing

Istrad

Bachelor’s Degree in Interpreting And Translation - Language Interpretation And Translation

Università Degli Studi Internazionali Di Roma

High School Diploma -

Lucio Lombardo Radice
Benedetta Di Franco