Benedetta Alessandra Bertoni

- Budget control from the start to the end of the single event.
- Relationship with all the sponsor to check with them the best sponsorship.
- Agreement between the company and the sponsor.
- Social media adv about the event (Instagram, society's app, linkedin).
- Upload of the society's website.

- Monthly report to the executive office about the sponsors annual situation

- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.

- Represented organization to local public by giving presentations and speeches and participating in community events.

• Drove strategic improvements to enhance operational and organizational efficiencies.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.
• Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
• Represented organization to local public by giving presentations and speeches and participating in community events.

• Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
• Developed and adhered to timelines to keep ceremony and reception running smoothly.
• Established and managed communications with vendors, confirming service and supply delivery.
• Created and managed online presence to reach larger audience of clientele.
• Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
• Assisted with vendor contracts, negotiating rates and terms with wedding suppliers.
• Collaborated with bridal couple to achieve expectations and vision for wedding.
• Organized logistics and prioritized tasks for small to large-scale weddings.

• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Brainstormed and implemented creative event concepts and themes.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Implemented contingency plans to address last-minute changes or unforeseen events.

- Assist the event manager with all the details about the organization of the event

- creation of the items for the event

(menus, placeholders, tableaux the marriage)

- creation of the timetable of the event

- organization of the staff for the event.

• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
• Reviewed and updated customer information to maintain up-to-date records for high-quality service.
• Produced and shared customer service reports to support management decision-making.
• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.

• Photographed high-quality images for various print and digital projects.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Planned and prepared for on-location and studio shoots.
• Digitally edited photos to enhance appearance.

• Planned large-scale events such as trade shows, conferences and meetings.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Supervised lobbies and restrooms for cleanliness and safety standards.
• Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.

• Planned large-scale events such as trade shows, conferences and meetings.
• Coordinated schedules and timelines for events.
• Coordinated florists, photographers, and musicians for events.
• Selected and ordered décor and event materials.