Bianca Geran
Milan
Summary
Motivated student currently pursuing a degree in Communication & Management at Università Cattolica in Milan, eager to learn and successful at managing multiple priorities with a positive attitude. Proven ability to analyze market trends, develop innovative strategies, and communicate effectively. Clear understanding of tasks and quick learner, committed to develop new skills while gaining real-world experiences.
Overview
4
4
years of professional experience
Work History
Brand Marketing Intern
Valico Group (DBA Seth Rigoletti Leadership Coach)
06.2023 - 08.2023
- Enhanced brand awareness by developing and executing targeted marketing campaigns.
- Conducted market research to gather insights about target audience, competitors and industry trends.
- Boosted engagement through content creation for company's website, blog and social media platforms.
- Assisted in organizing promotional events, resulting in increased brand visibility and customer acquisition.
Event Hostess and Guide
Elle Decor Magazine
06.2022 - Current
- Greeted costumers answering their questions and offering guided tours in different languages
- Coordinated schedules and timelines for events
- Solicited feedback from clients to assess event success and uncover opportunities for improvement
Customer Service Assistant
Arval - BNP Paribas Group
09.2023 - 09.2023
- Utilized problem-solving skills to address customer queries and complaints.
- Described new products and offers to customers.
- Answered customer questions about product availability and shipment times.
Volunteer
Fondazione Francesca Rava NPH
06.2021 - 07.2021
- Volunteered for the foundation's charity events in the evening
- Supported engaging and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes
Volunteer
Museo Bagatti Valsecchi
04.2021 - 09.2021
- Provided customer service by answering questions on artwork, pointing out important features, and offering further details about special exhibits to educate visitors
- Supervised museum's artistic heritage in order to safeguard it from any kind of risk or danger
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories
Education
Master of Science - Marketing Management
Università Bocconi
Milan, Italy07-2026
Bachelor Degree - Communication And Management
Università Cattolica Del Sacro Cuore
Milan, Italy09.2024
High School Diploma -
Liceo Linguistico A. Manzoni
Milan, Italy06.2021
Skills
- Creative Problem Solving
- Effective communication skills
- Organizing capability
- Team collaboration
- Marketing knowledge
- Computer skills
- Critical thinking
- Adaptability
- Time management skills
- Leadership experience
- Understanding Customer Needs
- Multilingual
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Chinese (Mandarin)
Elementary (A2)
Additional Information
English: IELTS C2
French: DELF B2
Chinese: HSK 3
European Computer Driving License (ECDL/ICDL)
GRE Test
Academic experiences
- July 2017: comprehensive study program at Suffield Academy, Connecticut - USA
- June 2018: comprehensive study program at St. Clare's, Oxford - UK (sustainable technologies, fashion marketing and digital advertising)
- February 2019: one month exchange program in Beijing and Shijiazhuang - China
- April 2022: Competence Award in the "Sustainability In Food Marketing on Instagram" contest at UCSC - Italy
Timeline
Customer Service Assistant
Arval - BNP Paribas Group
09.2023 - 09.2023
Brand Marketing Intern
Valico Group (DBA Seth Rigoletti Leadership Coach)
06.2023 - 08.2023
Event Hostess and Guide
Elle Decor Magazine
06.2022 - Current
Volunteer
Fondazione Francesca Rava NPH
06.2021 - 07.2021
Volunteer
Museo Bagatti Valsecchi
04.2021 - 09.2021
Master of Science - Marketing Management
Università Bocconi
Bachelor Degree - Communication And Management
Università Cattolica Del Sacro Cuore
High School Diploma -
Liceo Linguistico A. Manzoni
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