Boban Cvetanoski
Pelugo (TN) Italy
Summary
My name is Boban Cvetanoski, I am a young passionate hospitality professional, working in the industry for the last 8 years. I have held several positions in family-run property and luxury resorts, located in the Campiglio ski area, in the Italian Dolomites. I am a dynamic person able to blend a cross experience in guest experience, front office and f&b with enthusiasm, innovation, creativity and commitment. Constantly curious and hard worker, always learning and pushing to grow professionally.
Overview
9
9
years of professional experience
Work history
Head Valet/Porter – Concierge/Front Office Assista
Lefay Resorts & SPA Dolomiti
Pinzolo , (TN)
2019.08 - 2024.01
• Coordinating a team of 7 valet and porters
• Main duties and responsibilities: greeting guests, carrying luggage to and from their room, showing guests to their room and explaining the facilities, parking guests' cars, keeping the lobby and reception area tidy, setting up rooms for events
• Supporting Concierge Team answering guests’ questions about the hotel and local points of interest, arranging transport and making restaurant/activities bookings, covering the reception desk, dealing with enquiries by phone and face-to-face
Driver – Valet – F&B
Hotel Beverly
Pinzolo, (TN)
2017.12 - 2019.07
• Family-run hotel
• Main duties and responsibilities: greeting guests, carrying luggage, showing guests to their room and explaining the facilities, parking guests' cars, keeping the lobby and reception area tidy
• Supporting Reception staff for basic duties
• Supporting F&B department during peak moments
Driver – Valet – Maintenance
Hotel Lorenzetti
Madonna di Campiglio, (TN)
2016.09 - 2017.11
• Family-run hotel
• Main duties and responsibilities: greeting guests, carrying luggage, showing guests to their room and explaining the facilities, parking guests' cars, keeping the lobby and reception area tidy
• Supporting Reception staff for basic duties
• Supporting Maintenance department
Installer – 4 months school internship
E.M.C. Srl - Electricity company
Porte di Rendena, (TN)
2016.03 - 2016.06
• Wiring and installation of electrical systems with home automation for hotels
Maintenance assistant – seasonal job
Gritti Srl - Electricity company
Strembo, (TN)
2015.06 - 2015.09
• Maintenance of electrical systems in factories
Installer – 2 months school internship
E.M.C. Srl - Electricity company |
Porte di Rendena, (TN)
2015.02 - 2015.03
• Processing electrical civil systems
Education
Diploma - Industrial automation technician -
CFP ENAIP
Tione di Trento - Italy06.2016
Diploma - Electrical operator for civil systems
CFP ENAIP
Tione di Trento - Italy06.2015
Lingue
Italiano, Macedone
Madrelingua
Inglese
Intermedio avanzato
B2
Serbo
Avanzato
C1
Croato
Avanzato
C1
Timeline
Head Valet/Porter – Concierge/Front Office Assista
Lefay Resorts & SPA Dolomiti
2019.08 - 2024.01
Driver – Valet – F&B
Hotel Beverly
2017.12 - 2019.07
Driver – Valet – Maintenance
Hotel Lorenzetti
2016.09 - 2017.11
Installer – 4 months school internship
E.M.C. Srl - Electricity company
2016.03 - 2016.06
Maintenance assistant – seasonal job
Gritti Srl - Electricity company
2015.06 - 2015.09
Installer – 2 months school internship
E.M.C. Srl - Electricity company |
2015.02 - 2015.03
Diploma - Industrial automation technician -
CFP ENAIP
Diploma - Electrical operator for civil systems
CFP ENAIP