Braian Reinoso

Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.

Demonstrated excellent multitasking abilities by managing multiple tables simultaneously while maintaining exceptional service standards.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Handled reservations and answered questions from interested patrons for busy 45-room hotel. Prepared and mailed invoices to customers, processed payments and documented account updates. Made drinks. Set up bar for operation, obtained cash bank and stocked service bar.

Worked alongside other cleaners to complete jobs in corporate office buildings.

Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

These are hostels in which I have done volunteer work for periods not exceeding 3 months. I have done cleaning tasks, making beds, preparing rooms, and I have also worked as a receptionist.

Receiving and registering renters and payments, introducing the renters to the roos and common areas, everyday cleaning, check out and inspection, weekly status reports.

Meeting and greeting new and existing guests. Check in-check out. Prepering breakfast during morning shifts. Manage the reservation system. Websites. Process payments

Responsable for carrying out the collection of values. Control and auditing. Bank deposits. Daily shopping for casinos. Stock control. Paying to suppliers.

Stocking and inventory. Payroll employees. Input high volume of monthly invoices with consistent accuracy. Managed accounts payable and receivables and payroll.