Brandon Reyes
Breinigsville
Summary
Systems Administrator and Network Infrastructure professional with hands-on enterprise IT experience gained as an Information Systems Technician Second Class (IT2) in the United States Navy. Experienced administering Active Directory environments, managing domain access, configuring VLANs, supporting Cisco network infrastructure, and maintaining secure enterprise systems supporting mission-critical operations. Known for proactive troubleshooting, strong technical ownership, and delivering reliable end-user support. Seeking a civilian Systems Administrator or Infrastructure role within the Lehigh Valley region or hybrid environments.
Overview
5
5
years of professional experience
Work History
Information Systems Technician
Navy
Gaeta
08.2023 - 05.2026
- Administered enterprise Windows domain environment supporting operational command systems.
- Qualified Network Administrator, System Administrator, Domain Administrator, and Workstation Administrator.
- Managed Active Directory accounts, permissions, authentication policies, and user access controls.
- Configured VLANs and performed switch and router administration using CLI tools through PuTTY.
- Implemented firewall configurations and network authentication policies using Cisco FMC and Cisco
ISE platforms. - Supported CANES Baseline 3/4 enterprise infrastructure ensuring system availability and network reliability.
- Diagnosed and resolved hardware, workstation, and network connectivity issues through ticketing systems and proactive troubleshooting.
- Delivered Tier Il/Ill technical support to end users while maintaining operational uptime.
- Performed preventative maintenance to reduce outages and improve system performance.
Apple Specialist
Apple Inc
Lehigh Valley
09.2021 - 08.2023
- Delivered high-level technical consultation and solution-based sales across macOS, iOS, and Apple ecosystem platforms in a high-volume technology environment.
- Demonstrated exceptional sales performance by consistently exceeding revenue targets through needs analysis, technical expertise, and customer trust development.
- Provided hands-on technical troubleshooting, device configuration, and account setup support for hardware, software, and cloud-based services.
- Diagnosed customer technical issues and translated complex technology concepts into clear, actionable solutions.
- Supported device integration, data migration, connectivity troubleshooting, and system optimization for diverse customer environments.
- Built long-term customer relationships through strong communication, technical credibility, and ownership of problem resolution.
- Maintained deep product knowledge across operating systems, hardware architecture, and software workflows to recommend effective technology solutions.
Education
ADNS & Fiber Optics - Information Systems Technician
Naval Station Norfolk
Norfolk, VA12-2024
CANES Software Baseline Training (SB 3/4) - Information Systems Technician
Naval Base Kitsap
Bremerton, WA09-2024
IT "C" School (System Administrator) - Information Systems Technician
IWTC Corry Station
Pensacola, FL08-2024
IT "A" School - Information Systems Technician
IWTC Corry Station
Pensacola, FL04-2024
High School Diploma -
Williamsburg High School For Architecture & Design
257 Boerum Street, Brooklyn, NY 1120606-2019
Some College (No Degree) - Business Administration/Marketing
Brooklyn College
2900 Bedford Avenue, Brooklyn, NY 11210Skills
Systems Administration
- Active Directory Administration
- Domain / System / Workstation Administration
- Windows Enterprise Environments
- User Account & Access Management
- Group Policy Management
- Endpoint Deployment & Maintenance
Networking & Infrastructure
- VLAN Configuration
- Switch & Router Administration
- TCP/IP Networking
- Network Troubleshooting
- PuTTY I CLI Administration
- Network Performance Monitoring
Security & Infrastructure Operations
- Firewall Configuration (Cisco FMC)
- Cisco ISE Authentication Management
- Access Control & Security Compliance
- Incident Response & Troubleshooting
- Enterprise System Availability
Tools & Platforms
- CANES Baseline 3/4 Enterprise Environment
- Ticketing & Incident Management Systems
- Hardware Installation & Lifecycle Support
- macOS & Windows Support
Timeline
Information Systems Technician
Navy
08.2023 - 05.2026
Apple Specialist
Apple Inc
09.2021 - 08.2023
ADNS & Fiber Optics - Information Systems Technician
Naval Station Norfolk
CANES Software Baseline Training (SB 3/4) - Information Systems Technician
Naval Base Kitsap
IT "C" School (System Administrator) - Information Systems Technician
IWTC Corry Station
IT "A" School - Information Systems Technician
IWTC Corry Station
High School Diploma -
Williamsburg High School For Architecture & Design
Some College (No Degree) - Business Administration/Marketing
Brooklyn College