BRENDA DATINGUINOO

• Kept reception area clean and neat to give visitors positive first impression.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Resolved customer problems and complaints.

• Ability to work in a positive and enthusiastic team.
• Work organisation and priority management, completing each task efficiently and promptly.
  My main tasks were:
• Mise en place
• Welcoming customers
• Managing reservations
• Managing the lounge and bar and the kitchen.

• Humble attitude and willingness to always learn new things.
• Always punctual and professional and I used past experiences.

• Work organization and priority management, completing each task with efficiency and timeliness
  Answering questions and customer doubts to the best of my ability

My first experience, my duties were:

• Check-in
• Welcoming customers
• Managing reservations

I have shown that I can work with flexibility and a spirit of adaptation, demonstrating that I can work with flexibility and a spirit of adaptation.