Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Brigi Barena Alcivar Mitte

Brigi Barena Alcivar Mitte

Genova

Summary

A dedicated and diligent individual, I excel in high-pressure situations and consistently provide exceptional customer service. Whether working independently or collaboratively, I have a proven ability to adapt to unforeseen challenges with a positive and proactive approach. In addition to my professional endeavors, I have a genuine enthusiasm for travel, aviation, language learning, and immersing myself in diverse cultures.

Overview

2
2
years of professional experience

Work History

Cabin Crew - Hostess

Ryanair
12.2022 - 12.2024
  • My functions as a customer service consisted in greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests and especially their health and safety
  • Selling products providing consultancy based on consumers' needs
  • Carrying out activities ensuring attention to detail and precision
  • Demonstrated excellent communication skills while handling passenger inquiries, concerns, and complaints professionally and courteously
  • Handled challenging situations calmly under pressure such as medical emergencies or disruptive passengers in order to ensure the well-being of all individuals onboard.

Education

High School Diploma -

Liceo Statale Sandro Pertini
Genoa
07.2021

Department of Modern Languages And Cultures

University of Genoa

Conservatory of Music Niccolò Paganini
Genoa, Italy

Skills

  • Disciplined
  • Punctual
  • Safety Awareness
  • Teamwork
  • Positive Attitude
  • Outgoing
  • Multitasking
  • Customer Service Orientation
  • Problem-Solving Skills
  • Patience and Empathy

Languages

Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)

Additional Information

  • Heigh: 1,68
  • Date of Birth: 29/08/2002


Timeline

Cabin Crew - Hostess

Ryanair
12.2022 - 12.2024

High School Diploma -

Liceo Statale Sandro Pertini

Department of Modern Languages And Cultures

University of Genoa

Conservatory of Music Niccolò Paganini
Brigi Barena Alcivar Mitte