Brigi Barena Alcivar Mitte
Genova
Summary
A dedicated and diligent individual, I excel in high-pressure situations and consistently provide exceptional customer service. Whether working independently or collaboratively, I have a proven ability to adapt to unforeseen challenges with a positive and proactive approach. In addition to my professional endeavors, I have a genuine enthusiasm for travel, aviation, language learning, and immersing myself in diverse cultures.
Overview
2
2
years of professional experience
Work History
Cabin Crew - Hostess
Ryanair
12.2022 - 12.2024
- My functions as a customer service consisted in greeting guests and taking drink and food orders
- Staying attentive to the needs of guests and especially their health and safety
- Selling products providing consultancy based on consumers' needs
- Carrying out activities ensuring attention to detail and precision
- Demonstrated excellent communication skills while handling passenger inquiries, concerns, and complaints professionally and courteously
- Handled challenging situations calmly under pressure such as medical emergencies or disruptive passengers in order to ensure the well-being of all individuals onboard.
Education
High School Diploma -
Liceo Statale Sandro Pertini
Genoa07.2021
Department of Modern Languages And Cultures
University of Genoa
Conservatory of Music Niccolò Paganini
Genoa, ItalySkills
- Disciplined
- Punctual
- Safety Awareness
- Teamwork
- Positive Attitude
- Outgoing
- Multitasking
- Customer Service Orientation
- Problem-Solving Skills
- Patience and Empathy
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Additional Information
- Heigh: 1,68
- Date of Birth: 29/08/2002
Timeline
Cabin Crew - Hostess
Ryanair
12.2022 - 12.2024
High School Diploma -
Liceo Statale Sandro Pertini
Department of Modern Languages And Cultures
University of Genoa
Conservatory of Music Niccolò Paganini
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