James Ian Wynne
Turin
Summary
Technical Writer and Documentation / DTP Specialist, with extensive experience in Fintech, Healthcare, IT, Cybersecurity and Pharmacovigilance. Skilled in delivering clear and precise information, adept at simplifying complex concepts, presented in an attractive tone to achieve high-quality results. Passionate about ensuring excellence through precision, teamwork, and dedication. The common thread across all my work is a focus on software development, user experience (UX), and documentation for end-user products (including ISO26511 / ISO82079-1). Accredited contributor to "User Guides, Manuals, and Technical Writing" (ISBN:9781493906413). I am also open to contract / freelance opportunities.
Overview
19
19
years of professional experience
Work History
SENIOR TECHNICAL WRITER AND DTP SPECIALIST
Cardioline – Diagnostic Cardiac Solutions
07.2024 - 01.2025
- Documenting the hardware and software of mobile medical devices utilized in cardiology within healthcare institutions, including:
- User and device manuals, marketing brochures, and quick reference guides
- Managed in excess of 250 pages of documentation per week
- Templates and advanced document automation functions
- Establishing a company vocabulary and designing a dynamic Simplified Technical English and Italian dictionary to support a bespoke controlled language for faster turnaround times
- This requires an intense focus on technical communication and the standardization of language for precise and consistent documentation
- Remote
SENIOR TECHNICAL WRITER AND EDITOR
ArisGlobal – Cloud-Based End-to-End Drug Development and Pharmacovigilance
05.2022 - 12.2023
- Responsible for writing, editing, and reviewing Root-Cause Analysis and Corrective/Preventive Actions documents for critical clients
- This required coordinating with teams in Mysore and Chicago, managing long shifts the across time zones
- To streamline documentation, I developed VBA tools to improve linguistic quality, assist editing, and optimize turnaround times
- Additionally, I trained staff to enhance draft quality
- The role ended in December2023 due to cost-cutting and the closure of the Italian offices
- Remote
- Collaborated with cross-functional teams to gather information and ensure accuracy of technical content in product releases.
SENIOR TECHNICAL WRITER, EDITOR, AND PROJECT MANAGER
ACRONIS – Cyber Security Solutions
11.2021 - 04.2022
- Responsible for the compiling and editing of the Acronis Advanced Automation documentation suite (500+ pages), currently in use companywide and by clients (on a licensed module basis)
- This was an intensive undertaking and a significant challenge
- I contributed significantly to the company’s editorial standards by developing a customized and automated Simplified Technical English vocabulary
TECHNICAL WRITER, EDITOR, DOCUMENTATION PROJECT MANAGER
ASCOM UMS – Healthcare Systems
06.2021 - 09.2021
- Three-month contract to develop a User Manual and training materials for Ascom’s customized automated patient monitoring mobile device
- This device notifies medical staff via dedicated mobile and desktop applications of critical changes in the condition of ICU or life-support patients, based on customizable parameters
- Notifications clearly indicate the severity of the issue, enabling rapid, potentially life-saving interventions
TECHNICAL WRITER AND EDITOR / PRESENTATIONS SPECIALIST / TRAINER / TRANSLATOR
ION Trading
07.2006 - 05.2021
- Main employer: ION Trading – Pisa, Italy (2006 to2013)
- Other contracts / employment:
- Axiomatics, Houlihan Lokey (Investment Bank, London), Banque PSA / Santander, Barclays Capital, Daiwa Capital, Milan Expo2015, EAS, Wall Street Pearson, Merck RBM – London, UK / Milan, Italy
- Overview
Education
Professional TEFL / TESOL Certification -
Bridge Education Group
Denver, USA08.2019
Specialised TEFL Certification in Business English -
Bridge Education Group
Denver, USA08.2019
Associate of Arts - Graphic Design
Hartford University
05.2001
Financial Planning Certification - undefined
P1. - The Chartered Insurance Institute
05.1998
Skills
- Content Development for User Documentation
- User Experience Documentation
- Advanced MS Office Skills
- Graphic Design Software Proficiency
- CAPA and RCA Processes
- Advanced VBA Automation
- Expertise in Simplified Technical Communication
- Documentation Oversight
- Fluent Italian Communication
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
SENIOR TECHNICAL WRITER AND DTP SPECIALIST
Cardioline – Diagnostic Cardiac Solutions
07.2024 - 01.2025
SENIOR TECHNICAL WRITER AND EDITOR
ArisGlobal – Cloud-Based End-to-End Drug Development and Pharmacovigilance
05.2022 - 12.2023
SENIOR TECHNICAL WRITER, EDITOR, AND PROJECT MANAGER
ACRONIS – Cyber Security Solutions
11.2021 - 04.2022
TECHNICAL WRITER, EDITOR, DOCUMENTATION PROJECT MANAGER
ASCOM UMS – Healthcare Systems
06.2021 - 09.2021
TECHNICAL WRITER AND EDITOR / PRESENTATIONS SPECIALIST / TRAINER / TRANSLATOR
ION Trading
07.2006 - 05.2021
Associate of Arts - Graphic Design
Hartford University
Financial Planning Certification - undefined
P1. - The Chartered Insurance Institute
Professional TEFL / TESOL Certification -
Bridge Education Group
Specialised TEFL Certification in Business English -
Bridge Education Group
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