Summary
Overview
Work History
Education
Skills
Timeline
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Carla Bitti

Milan,MI

Summary

Dynamic HR professional with a proven track record at Deloitte, enhancing employee retention and workplace culture through innovative diversity initiatives and effective performance management. Skilled in HR software and fostering employee relations, I've successfully aligned human capital with strategic goals, boosting efficiency and team collaboration.

Overview

22
22
years of professional experience

Work History

HR Manager

Deloitte
01.2011 - Current
  • Scouting & Recruiting
  • Created detailed job descriptions that accurately reflected position requirements and responsibilities, attracting highly qualified candidates.
  • Developed a robust talent pipeline by proactively sourcing candidates through various channels, including social media, job boards, and referrals.
  • Negotiated favorable contract terms with external vendors supporting cost-effective recruitment operations.
  • Conducted exit interviews with departing employees gathering valuable insights into areas of improvement within the organization.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency with the use of IT systems.
  • Implemented metrics-driven performance evaluations of internal HR recruiting team members to promote professional growth and development within the department.
  • Enhanced collaboration between HR team members with regular meetings, shared goals, and clear communication of expectations.

Assistant Manager

PWC Consulting
01.2006 - 12.2010
  • Internal controls framework implementation
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Accountant

KPMG Italia
01.2003 - 12.2005
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Education

Master Degree - Managerial Economics

Università Luigi Bocconi
Miano, Italy
10.2003

Skills

  • HR policies and procedures
  • New Employee Orientation
  • HR processes
  • Retention Strategies
  • Employee Relations
  • Compensation and benefits
  • HR software proficiency
  • Onboarding and Orientation
  • Diversity and Inclusion
  • Performance Management
  • Training programs
  • Employee Retention
  • Recruitment Strategies

Timeline

HR Manager

Deloitte
01.2011 - Current

Assistant Manager

PWC Consulting
01.2006 - 12.2010

Accountant

KPMG Italia
01.2003 - 12.2005

Master Degree - Managerial Economics

Università Luigi Bocconi

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Carla Bitti