Carla Faricelli
Pescara
Summary
Skilled Executive with over 3 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Executive-assistant
Vincenzo Di Majo
Pescara
03.2019 - Current
- Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible
Store Manager
Boutique Fees De Charme
Pescara
02.2016 - 03.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Evaluated suppliers to maintain cost controls and improve operations.
- Supervised guests at front counter, answering questions regarding products.
Team Leader
Sitel ltd
London
12.2013 - 07.2015
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted with new hire processing and existing training programs..
- Led team of 15 members while providing exceptional customer service.
Area Sales Manager
Dermal Institute Srl
Bologna
03.2013 - 09.2013
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Led sales region to increase sales and boost team morale.
- Held meetings with director to identify techniques to overcome sales obstacles.
Coffee Shop Manager
Il Molino
London
03.2010 - 09.2012
- Recruited, hired and trained baristas to handle workload with quality service.
- Taught staff how to avoid conflicts by anticipating customer needs.
- Set up daily drawers, verified totals and prepared cash deposits.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Increased kitchen efficiency 20% by streamlining processes, reducing waste and mentoring team members on proper procedures.
Education
Bachelor of Science - Business Administration And Economics
University G. D'Annunzio
Pescara, Italy10.2009
Skills
- Proficient in MS Office
- Business Leadership
- Management Training
- Administrative Management
- Strong communication skills (via phone, email and in-person)
- Excellent organizational skills with an ability to think proactively and prioritize work
- Integrity and confidentiality
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive-assistant
Vincenzo Di Majo
03.2019 - Current
Store Manager
Boutique Fees De Charme
02.2016 - 03.2019
Team Leader
Sitel ltd
12.2013 - 07.2015
Area Sales Manager
Dermal Institute Srl
03.2013 - 09.2013
Coffee Shop Manager
Il Molino
03.2010 - 09.2012
Bachelor of Science - Business Administration And Economics
University G. D'Annunzio
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