Carla Sopi Ceriano
villeneuve
Summary
Recent graduate in Tourism, passionate about languages and customer relations, aiming to pursue a career as a flight attendant.
I have gained experience in the hospitality industry, developing strong communication, problem-solving, and customer service skills in dynamic settings.
Punctual, enthusiastic, and eager to learn, I am ready to bring positive energy and reliability to an international team.
Overview
2
2
years of professional experience
Work History
Apprentice Waitress
ristorante du soleil
12.2024 - 04.2025
- Welcoming guests, guiding them to their tables, and presenting the menu
- Managing over 100 customers per day during peak season
- Preparing coffee and beverages, serving at the table
Bartender
Rafting Aventure
05.2024 - 09.2024
- Handling payments and managing the cash register
- Preparing and serving coffee and beverages
- Cleaning and sanitizing work areas and equipment
- Serving alcoholic beverages in compliance with regulations
- Efficient use of coffee machines and order-taking systems
- Handling customer complaints and providing solutions
Apprentice Waitress
la nuova oasi
06.2023 - 09.2023
- Cleaning and resetting tables and dining area
- Table service following different techniques
- Monitoring guest needs throughout service
Intern
Assessorato Beni Culturali
04.2023 - 04.2023
- Strengthening both technical and soft skills
- Regular discussions with supervisor about tasks and development
- Organizing work materials and documents
- Understanding company structure and actively contributing to projects
Education
High School Diploma -
Istituto Tecnico Professionale Corrado Gex
Aosta, Italy07-2024
Skills
- Well-groomed appearance
- Knowledge of food and wine culture
- Knowledge of spirits and cocktails
- Familiarity with HACCP protocols
- Fluent in Italian, French, English, and Spanish
- Strong problem-solving abilities
- Fast learner and attentive listener
- Excellent interpersonal and communication skills
- Teamwork and empathy
- Highly motivated and enthusiastic learner
- Positive attitude
- Safety awareness
Languages
Inglese
Upper intermediate (B2)
Spagnolo
Intermediate (B1)
Tedesco
Elementary (A2)
Italiano
Bilingual or Proficient (C2)
Francese
Bilingual or Proficient (C2)
Interests
Passionate about mountain sports and outdoor activities. I love exploring new things, broadening my interests, and deepening my language skills.
Career Goal
To join an international airline and grow professionally as a cabin crew member, delivering excellent customer service onboard.
Disclaimer
I authorize the processing of my personal data for recruitment and selection purposes, in accordance with current privacy laws.
Timeline
Apprentice Waitress
ristorante du soleil
12.2024 - 04.2025
Bartender
Rafting Aventure
05.2024 - 09.2024
Apprentice Waitress
la nuova oasi
06.2023 - 09.2023
Intern
Assessorato Beni Culturali
04.2023 - 04.2023
High School Diploma -
Istituto Tecnico Professionale Corrado Gex
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