Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
Carmel McGregor

Carmel McGregor

Como,CO

Summary

Versatile and dedicated professional with experience in hospitality, cleaning, and customer service. Skilled in delivering exceptional guest experiences, maintaining high cleanliness standards, and multitasking in fast-paced environments. Background in nursing enhances ability to manage responsibilities with precision and care, while experience in entertainment and bartending adds a dynamic flair to guest interactions.

Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 5 years of guest service experience in hospitality industry.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Hospitality and Cleaning Professional

Australian Venue Co.
07.2021 - 08.2024
  • Maintain high cleanliness standards in compliance with health and safety regulations
  • Ensure guest satisfaction through prompt responses to requests and proactive service delivery
  • Assist in organizing and setting up events, ensuring seamless operations
  • Collaborate with team members to maintain a welcoming and professional environment

DJ and Entertainment Coordinator

Monsoons
07.2021 - 08.2024
  • Curated and performed music sets tailored to audience preferences and event themes
  • Coordinated entertainment schedules and collaborated with event organizers to ensure successful outcomes
  • Engaged guests to create a lively and enjoyable atmosphere

Registered Nurse

Whyalla Hospital & Health Services and Flinders Medical Centre
01.2009 - 01.2021
  • Provided patient-centered care, prioritizing safety and quality outcomes
  • Demonstrated excellent time management and multitasking in high-pressure environments
  • Developed strong interpersonal skills, fostering trust and effective communication with patients and colleagues

Bartender / Waitress

The New Whyalla Hotel
08.2006 - 09.2008
  • Provided attentive and friendly service to customers in a high-volume setting
  • Prepared and served beverages, maintaining consistency and quality
  • Managed cash handling and point-of-sale systems accurately
  • Assisted in training new staff members, fostering a supportive team environment

Education

Graduate Certificate - Health (Emergency Nursing)

Flinders University
Adelaide, South Australia
11-2011

Bachelor of Nursing -

University of South Australia
Whyalla, South Australia
04-2009

Skills

  • Exceptional customer service
  • Communication
  • Time management
  • Multitasking
  • Attention to detail
  • Cleanliness
  • Bartending
  • Waitressing
  • Event planning
  • Entertainment coordination
  • Team collaboration
  • Leadership
  • Problem-solving
  • Cleaning and sanitizing
  • Health and safety compliance
  • Complex Problem-solving
  • Hazardous material handling

Certification

  • Responsible Service of Alcohol (RSA), 2024
  • First Aid and CPR, 2021

Accomplishments

  • Recognized for consistently high customer satisfaction scores.
  • Successfully managed entertainment for [specific event or venue], increasing audience engagement.
  • Streamlined cleaning processes, improving efficiency and hygiene standards.

Languages

English
Bilingual or Proficient (C2)
Italian
Beginner (A1)

Timeline

Hospitality and Cleaning Professional

Australian Venue Co.
07.2021 - 08.2024

DJ and Entertainment Coordinator

Monsoons
07.2021 - 08.2024

Registered Nurse

Whyalla Hospital & Health Services and Flinders Medical Centre
01.2009 - 01.2021

Bartender / Waitress

The New Whyalla Hotel
08.2006 - 09.2008

Graduate Certificate - Health (Emergency Nursing)

Flinders University

Bachelor of Nursing -

University of South Australia

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Carmel McGregor